The chair is comfortable. The only problem is the head rest should be vertically adjustable. A little low for me. But I like the chair. Was easy to assemble.
Comfortable - excellent back support. Sitting on it right now. Why did I wait so long to purchase one of these? Also very happy with the Staples store near UTC mall where I placed the order.
It does a better job than my last chair and its headrest helps. But it's not especially comfortable overall. The lumbar support is not as adjustable as it should be