Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,094 Reviews)
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
4
Headrest DOES adjust 2 ways: angle and height just very limited range for the height adjustment
on February 16, 2016
Posted by: Paula K.
I made a 2 minute clip showing how the headrest can be adjusted not just with it's angle but also up & down. I also show the back side of the headrest with the pivot points the detents etc. Hope this helps put to rest any talk of the headrest being non-adjustable re: it's height. https://www.youtube.com/watch?v=AZGn7clGKKg&feature=youtu.be 2.5 months and I still have no regrets selling my Aeron and getting this Hyken. No it's not in the same class nor as luxurious with it's plastic and not-so soft mesh vs the Aeron. But where else is there a mesh seat bottom plus headrest for anywhere near this price range? Thought it was just the angle [3 to choose from] but it also raises/lowers in 3 small increments independently of the angle. Of these possible combinations Top height and middle angle is the only way to be comfortable while sitting upright. Reclining back a couple more combinations work. I'm 5'10" 195 lbs and yes it bumps into my shoulders in all but one of the configurations. NOTE: Most task chairs do not come with head rests or a seat back high enough for heads to lean on while sitting upright. So expectations should be inline with what is usual and customary in a 'task' chair. Simply uninstall the head rest and you're left with a low priced task chair with a mesh back and seat bottom. Hard to find a better deal on a chair with a mesh seat bottom. I sold my Herman Miller Aeron size C [biggest] after trying out the Hyken in-store. No regrets! Just hope the mesh holds up. [I could also stand to lose a few pounds...] 5 year warranty on this Hyken is comforting.
Written by a customer while visiting Staples
Customer Rating
5
Great chair!!
on February 15, 2016
Posted by: Paula K.
After trying and returning several desk chairs this one really surprised me as to how comfortable it is! I had the headrest removed (which was really awkward and uncomfortable in a typical sitting position) and that made it perfect! My back has definitely noticed the improvement after a day's work. (And an extra bonus was the special discount!)
Written by a customer while visiting Staples
Customer Rating
4
Good value good look a couple of things to know...
on February 14, 2016
Posted by: Paula K.
Since we purchased this chair on sale at a substantial savings it could be considered a very good value. Two things to note: First this is a narrow chair with the included armrests. Of course these can be removed easily but if you have a tendency to "fill out" an office chair this chair may not be for you. It is not a problem in our office but a larger person could feel too snug during a long work day. The second thing is specific to the overall finish quality. Though for he most part the fit and finish of the chair is good the underside of the armrests are strangely unfinished to the touch. This is not to say it was forgotten but rather not attended to. It is more a tactile issue that is created by this lack of detail. As such each time you wrap your fingers around the bottom of the armrests there is an odd rough transition between the sides and bottom that feels as if someone forgot to trim off the excess material.
Written by a customer while visiting Staples
Customer Rating
1
Will be retunring
on February 12, 2016
Posted by: Paula K.
A quick sit in the showroom made me think this chair would be comfortable but not so. Assembly was pretty simple no issues there. Big issue with the Do Not Remove labels plastered all under the bottom and around to the sides of the frame. Not to be removed until sold...OK but when I buy it and remove them they leave their entire white adhesive backing on the black chair frame in plain view. If I was keeping the chair I would have to get a solvent out to remove the residue. The chair is well constructed but for someone my size (5'6") the front edge of the chair cuts into my thighs and very quickly gave me pain down both legs. I spent a few hours on it just to be certain but it is going back to the store.
Written by a customer while visiting Staples
Customer Rating
4
Pretty Good Chair
on February 10, 2016
Posted by: Paula K.
Assembly was less than simple but got it done. If you're tall this may not be the chair for you - I'm 5' 10" and it barely goes high enough for me - I would actually prefer it to be 2-3 inches higher. It's comfortable though and looks sharp. 4 stars - not 5 - if it were higher I would probably give it 5 stars.
Written by a customer while visiting Staples
Customer Rating
5
Very comfortable desk chair
on February 8, 2016
Posted by: Paula K.
I love the mesh seat and I really like the built in head rest. This was the only chair in the store with this type of head rest and it has made a difference in the way I sit and my comfort level.
Written by a customer while visiting Staples
Customer Rating
5
I love my chair!
on February 8, 2016
Posted by: Paula K.
Looks very stylish but also super comfortable it adjust to my size!
Written by a customer while visiting Staples
Customer Rating
5
Purchase of Staples Hyken Technical Mesh Task Chair Black
on February 7, 2016
Posted by: Paula K.
The staff at the store inMcMinnville OR were good to deal with and very helpful. They loaded the chair into the truck which I could not have done myself. The chair was the most comfortable I have ever sat in with very good back support and a head rest. I will not be able to let you know about how easy or difficult it is to assemble until I have the opportunity to assemble it.
Written by a customer while visiting Staples