Got it during 2016 black friday. I got it cus it looked decent and with fairly positive review. The chair is comfortable but only problem is the neck rest. I am 6'1'' and the neck rest actually hits on my upper back than my head. I do try to adjust it but still it'll be not on my neck when I sit up straight. I took the neck rest out but I would've find a cheaper option.
like the chair comfortable a bit to forward on the back it doesn't seem to have a way to adjust but once you sit and lean back it feels like heaven and the lumbar feels great to have....enlightme1
This is a good looking chair but looks are only surface deep. The only adjustments that work well are 'seat height' and 'arm height.' 'Back tilt' has only three positions (all uncomfortable for me) and 'tilt tension' doesn't work at all. The lumbar support adjustment is childish. The seat itself is too narrow and very uncomfortable. I gave this one to my wife to use in her craft room. I'll look elsewhere for a true office chair.