The past few weeks working have been much better thanks to this chair. It was easy enough to assemble and is still standing strong. It's comfortable and forces proper seating with it's sturdy yet giving back.
Head rest had to be removed for the chair to be usable. I would think this is necessary for anyone 5'10" and up. Picture online makes it look like chair is comprised of some chrome metal; it is plastic painted grey.
Couldn't get the first step done - putting in the castors. Called the service phone line and they basically said it was hard and you think you might break it. Of course that could be printed in the instructions. I kind of thought the 5 castors went in the 5 legs which is all the instructions (i.e. diagram) said. Not something for someone that isn't used to this. Have to return.