I ordered the chair at the store or online and it was delivered within 3 days. The instructions were easy to follow but it took me about half an hour. The chair is very comfortable especially the lumbar support and the headrest. I would recommend the chair for people with back issues or pain.
The Hyken Technical Mesh chair is a super value for the price. It's far superior to many of the slightly less expensive office chairs on the market in that it provides hours of comfort - the mesh seat is cool the lumbar support is well designed and the headrest is perfect for laying back and relaxing. It is adjustable in all of the critical points; seat height armrest height tilt (it literally reclines) lumbar and headrest setting. It's very sturdy (no problem for my 6'-3" 225# frame) and wheels easily and silently. In short it's a terrific task chair for anyone who will spend hours at their desk.