I’m happy with the office chair… however, not happy with the “MISSING PARTS” required for assembly!!! Several necessary “screws” for properly assembly and functioning of the chair arms WERE MISSING from the parts kit… of course I managed to find my own reasonable replacement screws in order to assemble my chair… it was a nuisance… but I chose not to go through the delay and hassle of returning the chair I purchased. I’m disappointed! What if anything is staples going to do about this mishap???
I would recommend this to a friend!
Response from StaplesBy Staples, Social Media, December 4, 2025
Hi Michael, I regret to hear this happened, and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday, 9AM to 8PM EST.
I compared this chair with the similar version and this has a much shorter seat which let's my back tough the back of the chair giving me consistent lumbar support. It is comfortable and there is no foam cushion to wear out. In the past chairs I purchased broke down the foam in the seat leasing to back issues. With a mesh seat I should not have that issue. Great chair with a great fit for shorter legs
Very nice chairs. Ordered two of them for my office. They were $109.99 ea. on sale so it was the perfect time to finally refresh our old worn-out chairs. We've them for a week and have already noticed a great difference in my energy levels throughout the day. I feel supported and the mesh material is wonderfully breathable. There are multiple adjustment settings- I personally like my chair to sit up with a straight back but my boss likes to lean back a bit. My back feels highly supported and the seat is comfortable. Highly recommend these chairs- the ergonomic label isn't just for show. 😊