We have bought three of these for our office so far for the supervisors and love them. The staff all keep asking if they could get one like it. Great lumbar support and super comfy. We have had the first one for over 3 years now and it still looks and performs good as new.
I am completely happy with this chair. It supports my lower back and is very comfortable. The headrest is just right. Also this chair is inexpensive - especially compared to that other very expensive chair advertised on radio.