I would rate this as fair. The chair bottom is mesh so it seems comfortable for a few minutes but doesn't provide enough support after that. Now I have to buy a firm cushion to go with it. The headrest is useless. It adjusts a few inches only and you'd have to be a very short person to be able to use it. I regret buying the chair. Spend more money--get something better.
Highly recommend the Hyken chairs of which I have 5 because I am so satisfied with them. They are supportive to the back comfortable adjustable & cat friendly ( they try to occupy them first!).