This was a replacement. It took me a while to get to the right person but when I did they got the replacement to me right away. The chair is comfortable. But the cylinder doesn't last as long as the warranty. Several people in my office are having the same problem with their chairs as well.
I find this chair comfortable and it's easy to adjust. Putting it together was a little tricky and I needed a friend's help but that would likely be true of other models.
Great chair comfortable price efficient and durable
on June 26, 2019
Posted by: B.S.
I bought this chair based on the reviews of other buyers to use for my home office as I have recently began working primarily from home. I wanted a chair that most resembled my chair at the office but would not break the bank. This chair is tremendously comfortable the mesh is breathable and head rest fits me perfectly. To put it into perspective I am 5'11" and 200 pounds. This chair fits me as if it was tailor made. It's sturdy and the mesh is supportive and durable. I sit in it off and on for about 8 or 9 hours a day and haven't experienced and fatigue in myself nor in the chair's quality. Assembly was easy and took maybe 30 minutes. If you know how to screw in bolts with an Allen Wrench (provided) you will not have a problem assembling this chair on your own. Highly recommend for those working from home regularly.