I'm still getting use to it. It is different then the soft cloth chair I had. The head rest and lumbar support are really nice. It assembled very quickly and easily.
I am a big guy and this is a very comfortable chair. It was easy to put together. I spent a little more and got better wheels for a better roll on hard wood. Worth the money.
Fantastic office chair for a great price. Seats well for long periods of time too for extended work sits or gaming time. One issue is the headrest is too low if you are over 5’10” but. The back support and relaxing angle it can get to is great! Please make this copy from my email next time Staples...I don't want to have to retype my review :)