Bought this chair as I was working from home due to the coronavirus. The chair is a great for the price and was much more comfortable than the chair I was previously using. My only complaint was that some of the parts were warped when I received the package which plays a major factor in an item that's supposed to be ergonomic. I called Product Support and they were able to provide replacement parts free of charge. Overall solid chair at the price point we bought it at and great customer service.
Arrived with bad gas strut which required replacement but simple to assemble. Once set up the seat is quite hard for all day sitting. While though just shy of 6ft tall and 170lbs the head rest digs into shoulders and had to remove. Width is fine but if you hare wider then you would be sitting on the base frame section which would no doubt make it even more uncomfortable. Kids love it as sits them up higher than my old chair but for my build..... will give it one more day to attempt to find any other positives.
This chair is really great. Working from home 8 hours a day due to social distancing guidelines I need a chair similar to those really expensive Herman mesh chairs. This I feel is almost better in ways to thst chair. The lumbar support is right where I need it and the chair can rock and can lock in at any reclined angle if you want. There is a tension knob to increase or decrease the tension an adjustable head rest. Perfect for me at 5 ft 7. This can be removed if you want. Only complaint I have with chair is even though the arm rest can move up and down the armrest themselves are very hard. Softer arm rest would of made this a five star chair. Only other issue I had was I ordered black but got red instead. The box states black but it was red. I was also bummed that the black chairs are selling for like $160 a week after I bought when I paid about $230 for mine. My friend at work got the black one at the lower price. But still is a great chair a d a grew at value for a chair that is replacing one that is 5 times the costs of this one. SI did not return red because I didn't want to the hassel bit for those considering the red the red is not as red as the picture makes it on the site. It's a darker red mixed with the black mesh soit is a little muted. I'm ok with it but still was not the color I ordered.