Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
4
Great chair very comfortable 90% perfect costing much less than other similar quality chairs.
on February 3, 2021
Posted by: M.S.
If the headrest was adjustable this chair would be perfect. And if the back tilt lock position had more gradations that would be a nice feature. But super comfortable and most excellent lumbar support which is why I bought it and I haven't been disappointed my lower back is looser after only 2 days of using it. So well done!
I love the chair generally. My only knock is that if you are 6 ft or taller the head rest will align with the top of your shoulder blades or even lower.
I don't write reviews often but this product deserved a review. I'm 5'11 210lbs. I'm not tall and have a stocky frame. The headrest on this chair is so low that it's ridiculous. If you do some reading online then you'll find that this is a common complaint. In my case the headrest literally dug into my shoulders/neck rendering the chair completely unusable. This problem is so common that there is a "hack" described online in which you disassemble the headrest and flip one of its mounting brackets to raise it up an inch or so. Note that this is not an adjustment that you're supposed to make but it's easy to do. The other issue is that this chair is extremely narrow (seat and armrests). If you are a small person then this chair might work for you but anybody who is average sized will find it to be very narrow. I returned the chair for a full refund. I'm shocked at how many good reviews there are for this chair given how many people encounter the issues I did. I do not recommend it.