Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5 out of 5
4.5
(8,094 Reviews)
Open Ratings Snapshot
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product. 
(
34 out of 43
)
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Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
4 out of 5
4
Great chair very comfortable 90% perfect costing much less than other similar quality chairs.
on February 3, 2021
Posted by: M.S.
If the headrest was adjustable this chair would be perfect. And if the back tilt lock position had more gradations that would be a nice feature. But super comfortable and most excellent lumbar support which is why I bought it and I haven't been disappointed my lower back is looser after only 2 days of using it. So well done!
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
a few days in - lower back pain
on February 3, 2021
Posted by: M.O.
I think the Lumbar support is giving me lower back and kidney pain. I'm going to give it a few more days before I decide to return it. - M
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Not big and tall
on February 2, 2021
Posted by: DANIEL H.
I love the chair generally. My only knock is that if you are 6 ft or taller the head rest will align with the top of your shoulder blades or even lower.
Written by a customer while visiting Staples
Customer Rating
1 out of 5
1
on February 2, 2021
Posted by: B.K.
Tilt was not working. Had to return.
Written by a customer while visiting Staples
Customer Rating
2 out of 5
2
Comical Ergonomics
on February 2, 2021
Posted by: KtmWoodsRider
I don't write reviews often but this product deserved a review. I'm 5'11 210lbs. I'm not tall and have a stocky frame. The headrest on this chair is so low that it's ridiculous. If you do some reading online then you'll find that this is a common complaint. In my case the headrest literally dug into my shoulders/neck rendering the chair completely unusable. This problem is so common that there is a "hack" described online in which you disassemble the headrest and flip one of its mounting brackets to raise it up an inch or so. Note that this is not an adjustment that you're supposed to make but it's easy to do. The other issue is that this chair is extremely narrow (seat and armrests). If you are a small person then this chair might work for you but anybody who is average sized will find it to be very narrow. I returned the chair for a full refund. I'm shocked at how many good reviews there are for this chair given how many people encounter the issues I did. I do not recommend it.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Comfortable
on February 2, 2021
Posted by: L.S.
Wonderful and comfortable.
Written by a customer while visiting Staples
Customer Rating
3 out of 5
3
Chair
on February 2, 2021
Posted by: VIRGINIA M.
It's ok functionally works fairly comfortable reasonably easy to assemble.
Written by a customer while visiting Staples
Customer Rating
5 out of 5
5
Home ofc chair
on February 2, 2021
Posted by: CARRIE ANN M.
Very comfortable. Came on time as the store had said it would. Good price. Fits well at my desk.
Written by a customer while visiting Staples
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