Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,079 Reviews)
Rating breakdown 8,079 reviews
5 Stars
5,505
4 Stars
1,574
3 Stars
467
2 Stars
243
1 Star
290
83%of customers recommend this product.
(
30 out of
36)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
4
Great chair very comfortable 90% perfect costing much less than other similar quality chairs.
on February 3, 2021
Posted by: M.S.
If the headrest was adjustable this chair would be perfect. And if the back tilt lock position had more gradations that would be a nice feature. But super comfortable and most excellent lumbar support which is why I bought it and I haven't been disappointed my lower back is looser after only 2 days of using it. So well done!
Written by a customer while visiting Staples
Customer Rating
3
Not made for tall people
on February 3, 2021
Posted by: Mark
from Houston
It is a solid chair with good functionality. I am giving it 3 stars because the back is not tall enough. The headrest hits my shoulder blades. This gets very annoying and so I have had to remove the headrest. Not what I was hoping for. I recommend this for people under 5' 11".
Written by a customer while visiting Staples
Customer Rating
1
Torture chair
on February 3, 2021
Posted by: S.K.
I was bruised after sitting in it for one workday. Returned it the next day. The “lumbar support” should have been called “jabby piece of plastic”. The one I sat in at the store didn’t have this issue though so maybe the one I got was defective
Written by a customer while visiting Staples
Customer Rating
1
on February 2, 2021
Posted by: B.K.
Tilt was not working. Had to return.
Written by a customer while visiting Staples
Customer Rating
3
Chair
on February 2, 2021
Posted by: VIRGINIA M.
It's ok functionally works fairly comfortable reasonably easy to assemble.
Written by a customer while visiting Staples
Customer Rating
2
Comical Ergonomics
on February 2, 2021
Posted by: KtmWoodsRider
I don't write reviews often but this product deserved a review. I'm 5'11 210lbs. I'm not tall and have a stocky frame. The headrest on this chair is so low that it's ridiculous. If you do some reading online then you'll find that this is a common complaint. In my case the headrest literally dug into my shoulders/neck rendering the chair completely unusable. This problem is so common that there is a "hack" described online in which you disassemble the headrest and flip one of its mounting brackets to raise it up an inch or so. Note that this is not an adjustment that you're supposed to make but it's easy to do. The other issue is that this chair is extremely narrow (seat and armrests). If you are a small person then this chair might work for you but anybody who is average sized will find it to be very narrow. I returned the chair for a full refund. I'm shocked at how many good reviews there are for this chair given how many people encounter the issues I did. I do not recommend it.
Written by a customer while visiting Staples
Customer Rating
4
great chair
on February 2, 2021
Posted by: denman
its very comfortable.
Written by a customer while visiting Staples
Customer Rating
3
Not big and tall
on February 2, 2021
Posted by: DANIEL H.
I love the chair generally. My only knock is that if you are 6 ft or taller the head rest will align with the top of your shoulder blades or even lower.
Written by a customer while visiting Staples