I actually went to my local Staples store and sat in every chair (probably about 25) they had before I decided on this chair. Initially I was sure I did not want an ugly mesh ergonomic chair. I thought I wanted a padded executive more stylish fabric chair. I was wrong. This turned out to be the chair for me. The lumbar support is excellent on my lower back the adjustable height arms are great.. The only thing I'm still slightly undecided about is the headrest. It's uncomfortable if you are wearing a ponytail or if you don't want such aggressive head support but it is removeable - so hold on to the hex key/wrench that comes with the chair. Also while not aesthetically pleasing the mesh is flexible so while you think you may like a padded seat chair this one is actually very comfortable with just mesh. I was having some tailbone pain and don't have it in this chair. Makes it easy to sit in at my desk for 8 hours a day.
The chair is nice but it arrived with a small piece of the lift post broken. We were able to glue it with gorilla glue and you can't tell now. It works ok.
This is an excellent chair! Since I've been working from home due to the pandemic I was sitting on a hard wooden chair which was very uncomfortable. I work a minimum of 8 hours a day at my computer. The Staples associate was very helpful in helping me select the right chair. I didn't know that chairs were rated by daily hours of use. She showed me several different options but when I sat in this one I knew it was perfect. The mesh seat never gets warm or have a damp feel like fabric seats do. It has good lumbar support to give me good posture throughout the day. It is also sturdy. I highly recommend this chair!