Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,094 Reviews)
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
2
Seats starting sagging after one year
on March 17, 2025
Posted by: ZHONGHAI Y.
The chair was nice and firm for the first year but now the seat is loose and sagging it is difficult to sit and feel uncomfortable. Looking into warranty coverage.
Response from StaplesBy March 19, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples
Customer Rating
3
I wish I had noticed...
on March 14, 2025
Posted by: EMILY
The wheels on the bottom do not lock. So I'm sliding on the hardwood floor.
Written by a customer while visiting Staples
Customer Rating
5
on March 10, 2025
Posted by: MICHAEL S.
Comfortable and nice looking. Helps overall appearance of my office and I enjoy the way it feels when sitting for a long time.
Written by a customer while visiting Staples
Customer Rating
2
Careful with tall people
on March 9, 2025
Posted by: A staples customer
This chair is almost unusable for anyone 6ft tall or larger. I'm 6'1" and the headrest sticks out and hits the center of my shoulder blades. There is no way to sit back without the head rest hitting uncomfortably into my back/shoulders. If you're shorter than 5'10" you're not going to mind maybe.
Written by a customer while visiting Staples
Customer Rating
1
Too short
on March 6, 2025
Posted by: Yulia J.
Looks like a good chair but it's too short and the neck rest is too low. I am 5'7''. If it was mentioned that it's for short people it would be helpful.
Written by a customer while visiting Staples
Customer Rating
5
Chair
on March 5, 2025
Posted by: A.O.
Good chair
Written by a customer while visiting Staples
Customer Rating
4
Great Office Chair!
on March 2, 2025
Posted by: K.K.
Overall it is very comfortable for my butt and lower back but I wish the headrest were able to move up and down as well.
Written by a customer while visiting Staples
Customer Rating
1
Sagging seat mesh - did I get a defected chair?
on February 28, 2025
Posted by: Staples customer
Within a couple of days the seat mesh became too loose or sagging/sinking even though my weight is only 140lbs. The sagging mesh made it very uncomfortable to sit on as the the body weight now lands on the seat's front edge. Imagine sitting on a cushioned bar. Also the headrest piece is positioned too low and its angle cannot be adjusted. Maybe it is better to use the chair without the headrest for most of the people. I purchased the chair mainly for the 4.5 out of 5 rating with 12K reviews. But it turned out to be the worst office chair I purchased during the recent years. Maybe I got a defected mesh seat?
Response from StaplesBy March 3, 2025
Hi I regret to hear this happened and I understand your frustration. Please contact our Product Brands Group at (800) 425-0049 or via email at ProductBrandsSupport@Staples.com for further assistance. The hours of operation are Monday to Friday 9AM to 8PM EST. ^MS
Written by a customer while visiting Staples