Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,094 Reviews)
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
2
Bad Hydraulic
on April 10, 2025
Posted by: NATE J.
The chair actually stopped staying at the height about a year after purchase. It is in my home office and I don't use it daily. I adjust it higher and within a few hours it is back to the lower height. Try finding replacement parts is like pulling an elephants tooth with tweezers. I just put a piece of pvc pipe I cut to maintain the height. I did purchase the warranty for $20 and they have sent me the original cost for the chair. Now I am searching for a better chair at least I can add some out of pocket and get better.
Response from StaplesBy April 14, 2025
Hi Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with the swivel task chair. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Written by a customer while visiting Staples
Customer Rating
4
Hyken Chair
on April 9, 2025
Posted by: SKIP
I think the chair is great if only it came put together !
Written by a customer while visiting Staples
Customer Rating
1
Size issues...
on April 8, 2025
Posted by: Walter O.
If you are taller than 5.5' dont buy it. Chair too small for tall people.
Written by a customer while visiting Staples
Customer Rating
4
COMFORTABLE CHAIR
on March 30, 2025
Posted by: ADMINISTRATOR O.
Chair works nicely. The headrest is not very useful.
Written by a customer while visiting Staples
Customer Rating
5
Very compy!
on March 30, 2025
Posted by: JENNIE H.
Excellent quality and comfy!
Written by a customer while visiting Staples
Customer Rating
5
Immediate Comfort
on March 21, 2025
Posted by: TWO
This chair was an immediate winner the moment I sat in it. It perfectly conforms to my body and the adjustments you can make for the backrest and headrest allowed me to position everything perfectly. Leaning back feels especially comfortable even if it's not practical for work; sometimes I just need to kick back for a minute or two. My only minor complaint is regarding the mesh seat. While after 4 weeks it seems perfectly fine I'm concerned about the deterioration over time. All it takes is one loose zipper to accidentally tear the mesh apart and the rest will give out soon after - at least that's what it feels like. Hopefully it's thicker than I give it credit for but that won't be known for a while. For the price and comfort it's good value!
Written by a customer while visiting Staples
Customer Rating
5
Good back support
on March 19, 2025
Posted by: ANNA B.
from NYC
I like the sturdy back support and mesh material. Good for the hot TX weather!
Written by a customer while visiting Staples
Customer Rating
4
Good chair. Great value
on March 19, 2025
Posted by: BRANDON W.
The chair replaces a previous version of this chair. It is comfy. My only complaint is the latch that locks it is different from prior. The prior would let you lean back about 15-20 degrees before it locked. This one doesn’t and has 3 lock positions. 90 120 and 135. The issue is when it’s locked it doesn’t go forward at all. It holds it there instead of having the movement from 90-120 before stopping. This is annoying. Not deal breaking but annoying. However this is not the only chairI have tested that does this. Past that the chair does exactly what’s needed. Proper suppor and comfortable for hours of use. Just watch your weight. If more than 275 the piston will wear quicker.
Response from StaplesBy March 21, 2025
Hi Brandon thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Written by a customer while visiting Staples