Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,094 Reviews)
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Posted by: Maj
Verified Purchase:Yes
Head rest very few adjustments are possible
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Customer Rating
5
Great Office Chair
on July 31, 2026
Posted by: DORIS T.
Bought this chair for office use in my home. Tried it out in the store and thought it would fit my needs. I WFH two days a week and generally am sitting all day. The seat is very sturdy and conforms to my back and when you recline back a bit it is just as comfortable. I like that you can adjust the arm rests up and down and the head rest is good as well. Someone I know has this chair and said that the only issue is when it is cold (winter months) that one may feel the cold quite a bit (since the chair is of course mesh). I will have to just wait and see as it gets colder and maybe add a blanket to the seat which to me does not seem like a deal breaker on the chair. Very happy with the purchase thus far.
Written by a customer while visiting Staples
Customer Rating
1
Wish I could have sat in the chair before buying
on July 29, 2026
Posted by: Doc
Verified Purchase:Yes
The chair is not the right size for me. I am not a very tall person (5'10") but the neck section sits too low and hits me in the shoulders. I will not be keeping this chair long.
No, I would not recommend this to a friend.
Written by a customer while visiting Staples
Posted by: Jay
Verified Purchase:Yes
For the price, this chair feels very cheap - sharp plastic weld lines, arm rests are rattle-y, etc. In addition, the arm rests are very narrow, forcing your arms in and your shoulders up, not very comfortable for any length of time. I'd return it if I'd kept the receipt and not used it for a month now.
No, I would not recommend this to a friend.
Response from StaplesBy ^JH, Staples Customer Care, July 27, 2026
Hi Jay, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience.
Written by a customer while visiting Staples
Posted by: Larry S
Verified Purchase:Yes
The Staples Hyken Ergonomic Mesh Swivel Task Chair is very comfortable and was east to assemble.
I would recommend this to a friend!
Written by a customer while visiting Staples
Customer Rating
2
Leans forward; uncomfortable arm rests
on July 15, 2026
Posted by: Optics
The seat of the chair leans forward slightly, making it feel as though you will fall forward. I have to keep my feet planted in front of me to stay in the seat.
The arm rests are very uncomfortable. My elbows hurt after a few hours of using the chair.
Would not recommend.
Written by a customer while visiting Staples
Posted by: Bob
Verified Purchase:Yes
The back of the chair is too close to the seat. Not comfortable if resting.
Written by a customer while visiting Staples
Customer Rating
5
Comfortable, lightweight, sturdy and adjustable
on June 18, 2026
Posted by: Vee
Verified Purchase:Yes
Comfortable, lightweight, sturdy and adjustable. My sister-in-love had first so I got one for my dad and it is great quality. Very comfortable, adjustable head and arm rest, you can also lean back in chair and set to hold or allow the chair to move when you move. Certainly highly recommend.
I would recommend this to a friend!
Written by a customer while visiting Staples