Got this chair to replace an older home office chair I had that lost its hydraulic abilities. Seat “fabric” (the mesh) is a bit rough on my legs when I would wear shorts or a skirt so I put a cushion down which alleviated that. I’m 5’3 and the cushion I’m using also helped my neck align better with the headrest/neck support. Without the cushion the neck support would have been right in the middle of my head. Overall good chair for what I need it to do. Have only had it a month or so so I can’t attest to the longevity of the chair. Easy to assemble. Took less than a half hour by myself to assemble and use. Easy to follow instructions and the screws were individually packaged per “step” which was convenient.
I am 5' 9" tall and appreciate having a chair that keeps me more sitting up but it does go back some too. I appreciate the neck rest greatly and the chair offers comfort in the seat.
After sitting on a hard kitchen chair for 15 months of the pandemic this chair is a dream! It's got great back support and I can keep or remove the head rest. I'm only 5'3" but can say the adjustable nature of this chair works well for someone my height.