Not as comfortable as expected. Headrest is useless unless you are extremely short. I am only 5’5” and the headrest hits me just above the shoulders and has very little adjustment. I took it completely off of my chair which at least makes the chair relatively comfortable and useable
I've only been using the chair for a few days and so far so good. The one recommendation I do have would be to redesign the headrest to be adjustable in height for taller individuals. I'm 5'9" and found the headrest to be awkward/uncomfortable at first. By tilting it all the way back it works much better / is more comfortable. Other than that I'm very pleased so far and would definitely recommend.
Bought this chair about 6 months ago and the piston gave out. Almost 200 dollars for a chair. Never again will i shop at staples and I will tell everyone I know to go elsewhere.