Customer reviews from Staples
Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Average customer rating
4.5
(8,094 Reviews)
Rating breakdown 8,094 reviews
5 Stars
5,515
4 Stars
1,575
3 Stars
468
2 Stars
245
1 Star
291
79%of customers recommend this product.
(
34 out of
43)
Customer Reviews for Staples - Hyken Ergonomic Mesh Swivel Task Chair - Black
Customer Rating
3
Retired Educator
on July 14, 2025
Posted by: RICHARD H.
The chair is well-manufactured nut it took me 6 hours to assemble. Also One of the screws attaching the arm to the seat will not grip and attach.
Written by a customer while visiting Staples
Customer Rating
2
Parts don't fit
on July 14, 2025
Posted by: D
I'vemade many ikea and other DIY furniture at home but this one didn't fit at all that some of the screws never went in fully and the driver wore out that I can't tighten it anymore. I'll at least need a new driver to attempt finishing the assembly but I honestly think this is a defective product.
Response from StaplesBy July 17, 2025
Hi David I'm sorry to hear that you received a defective product and I understand your frustration. To request a return or exchange please contact us at 1-800-333-3330 option 3 via Chat on Staples.com or access our return center by logging into your online account and selecting My Orders. I apologize for any inconvenience this has caused. ^MS
Written by a customer while visiting Staples
Customer Rating
5
Love it!
on July 12, 2025
Posted by: J.T.
The chair is comfortable. It is perfectly contoured to my body and it's sturdy and it looks great. Very comfortable. So far so good.
Written by a customer while visiting Staples
Customer Rating
5
Easy to install lots of features durability tbd
on July 11, 2025
Posted by: Y Y.
My kid put this together and said it was easy to do. Comfortable chair with the nice feature that the chair arms come off easy for other tasks. Only had it for a week though so we'll see how long the chair lasts.
Written by a customer while visiting Staples
Customer Rating
5
The headrest sold it!
on July 10, 2025
Posted by: DONNA J.
There are a lot of nice ergonomic chairs out there but a lot of them don’t have headrests. I wanted an ergonomic chair with a headrest. This chair is also very affordable. I’m sitting in it right now it fits me perfectly and it’s so comfortable & it has a headrest. I’m very satisfied with my purchase. I hope the chair holds up. It was easy to put together I had it done in less than an hour. I watched a Youtube video that went along with the directions. It was very helpful.
Written by a customer while visiting Staples
Customer Rating
2
Uncomfortable
on July 10, 2025
Posted by: Julie M.
This chair was easy to assemble but the mesh seat is cheap and I am not sure how durable it's going to be. If it rips or tears then the chair is trash. The designer could have added more support to the seat. Not the best chair choice.
Written by a customer while visiting Staples
Customer Rating
5
Best Chair Ever (3 Years of Use)
on July 9, 2025
Posted by: MATT E.
I am such a fan of this chair. It is very comfortable and breathable. My only issue is the arm rest material can rip over time but I called Staples and they shipped me new arm rests since it's been less than 5 years. I could live with the tears but since it is under warrenty wanted to get them swapped out.
Written by a customer while visiting Staples
Customer Rating
4
comfortable hard to assemble
on July 8, 2025
Posted by: JEANNE R.
I have assembled a lot of things including my last desk chair (also from Staples). This is harder altho the packaging and instructions are quite good. It is premature to ask about the fabric but so far so good. It is comfortable (altho I omit the head rest by choice) and eminently adjustable. Delivery was very fast as always in my area. I bought the chair on sale and the price was certainly right.
Written by a customer while visiting Staples