Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.1
(2,040 Reviews)
Rating breakdown 2,040 reviews
5 Stars
1,268
4 Stars
298
3 Stars
165
2 Stars
109
1 Star
200
70%of customers recommend this product.
(
464 out of
661)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
bad battery
on September 19, 2026
Posted by: Mark
The watch battery died after 1 year. Very disappointed for a Samsung product! Never going to buy another ring from the company again.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
1
Response from Samsung USBy R&R Team, September 21, 2026
Good day Mark,
Thanks for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have linked some resources below for your review which should help with resolving what you've described. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to share your candor with us regarding your experience using the Samsung Galaxy Ring. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have linked some resources below for your review which should help with resolving what you've described. Feel free to contact Samsung Support afterward if you would like any further assistance. Thank you for being a dedicated Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Very helpful
on September 19, 2026
Posted by: AJ05
from Grand rapids, mi
Decently durable and easy to use. Ive had it for over a year now and wear it regularly, no issues with its battery capacity and the tracking is sufficient for the size and comfort.
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Worthless failure.
on September 18, 2026
Posted by: yamadoggie
The Galaxy Ring is a major disappointment. While the design is sleek, the battery life is incredibly poor; after just one year of use, mine no longer holds a charge for more than half a day. Given the high price point and the fact that the battery is non-replaceable, this product is simply not worth the investment.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
2
Value
2
Response from Samsung USBy R&R Team, September 21, 2026
Good day Yamadoggie,
Thanks for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your feedback is invaluable as we continue to make improvements on our product line to better align with the needs of our customer base while striving to innovate. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources shared below. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to reach out and share your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your feedback is invaluable as we continue to make improvements on our product line to better align with the needs of our customer base while striving to innovate. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please do not hesitate to reach out to Samsung Support if you would like any further assistance after reviewing the resources shared below. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
excellent with a few flaws
on September 16, 2026
Posted by: Sync97
[This review was collected as part of a promotion.] I loved the ring, but I've gone through two now. It perfectly tracks steps and heart rate and you don't have to worry about subscriptions ( which is a huge win). My biggest frustrations come from battery and software. The battery life starts great (around 8 days) but after about a year on both rings the battery life I just last about 2-3 days. On top of the that frustration there a glitch in that app where it will misread the battery. The only fix is taking RJ ring in and out if the case until it reads the percentage correctly. This is quite the process because it'll only take a few minutes before the ring shows the wrong percentage again, causing me to repeat the process multiple times just to charge the ring. It has so much potential and I'm excited for the second generation, but I do find myself disappointed as much as I find myself excited to use the ring.
Value
3
Response from Samsung USBy R&R Team, September 16, 2026
Hello Sync97,
Thank you for sharing your constructive insights with us regarding your experience using the Samsung Galaxy Ring. We realize how frustrated you may feel with having an underperforming health tracking device. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We've linked a few resources below that we think may be helpful in achieving a resolution to what you've described to be experiencing. Please do not hesitate to reach out to Samsung Support afterward if we can assist you further. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for sharing your constructive insights with us regarding your experience using the Samsung Galaxy Ring. We realize how frustrated you may feel with having an underperforming health tracking device. As you know, Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We've linked a few resources below that we think may be helpful in achieving a resolution to what you've described to be experiencing. Please do not hesitate to reach out to Samsung Support afterward if we can assist you further. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
2
Ring expanded.
on September 14, 2026
Posted by: Gialori1985
[This review was collected as part of a promotion.] The inside of the Ring came apart and now it's hard for me to put it on the charger. I am not sure how that happened as I just wear it on my finger.
Value
2
Response from Samsung USBy R&R Team, September 15, 2026
Good day Gialori1985,
Thank you for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Ring. Your constructive insights allow us to make improvements on our product line while we continue to innovate. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. We would love nothing more than to be able to assist you with what you may be experiencing but without having any information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thank you for taking the opportunity to reach out and share your thoughts with us regarding your experience using the Samsung Galaxy Ring. Your constructive insights allow us to make improvements on our product line while we continue to innovate. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. We would love nothing more than to be able to assist you with what you may be experiencing but without having any information available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I suggest reaching out to Samsung Support for further assistance. Thank you for being an integral part of the Galaxy ecosystem!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US