Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
3
Stopped charging after 6 weeks.
on October 31, 2025
Posted by: AJA3
from Clayton, NC
Worked great and tracked many health statistics that I needed while it worked. The ring stopped charging after 6 weeks and now I have to see if it can be fixed or move on to another product.
No, I would not recommend this to a friend.
Features
3
Performance
2
Design
3
Value
2
Response from Samsung USBy R&R Team, November 3, 2025
Howdy AJA3, Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We understand how frustrated you may feel to have a device that may not be functioning properly. Have no fear! We're here to help! Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, take a moment to review, "Galaxy Ring won't charge" to help resolve what you've described to be experiencing. Let us know if you have any questions afterward by reaching out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ Galaxy Ring won't charge https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Battery life degrades pretty quick. started off getting a week and within a few months it is down to 2-3 days. product design makes it pretty uncomfortable.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 3, 2025
Hi there Gipp, Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your feedback allows us to continue to provide the best products with superior functionality on the market to our customers. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. We also offer Samsung Care+ which can be added to an eligible device. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. Typically, a poor fit can cause your device to feel uncomfortable. Also, check out "How to find the right size Galaxy Ring" to ensure that your device feels perfect on your digit. If you would like any further assistance after reviewing the resources shared, please do not hesitate to reach out to Samsung Support. We're here to help! Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/
I've been using it now for about a month and it has exceeded my expectations. Battery life is great and keeping track of how well I'm sleeping has really improved my overall life.
I loved this ring, fit great, gives great information. Then about one year after I bought it, the battery started rapidly losing its charge on a daily basis. I reset it several times and it would be okay for a day or two, but then suddenly down to nothing. I'm concerned if I get another one I will have the same issue after one year.
Response from Samsung USBy R&R Team, October 29, 2025
Hello there Workitout, thank you for reaching out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with your repair needs. We understand how frustrating it may be to have a device not performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like additional assistance or if you would like to share more feedback with us, please do not hesitate to contact Samsung Support. Thanks for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/