Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.1
(2,040 Reviews)
Rating breakdown 2,040 reviews
5 Stars
1,268
4 Stars
298
3 Stars
165
2 Stars
109
1 Star
200
70%of customers recommend this product.
(
464 out of
661)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
4
Galaxy Ring
on September 25, 2026
Posted by: Bignik735
[This review was collected as part of a promotion.] I loved the features of my Samsung Galaxy Ring, especially being able to track my heart rate while I slept without wearing a watch. It was comfortable and fit easily into my routine.
But the thing I hated most was that it never automatically connected to my phone. That became an even bigger problem when I lost the ring: because it wasn’t connected, I couldn’t use the Find My Ring feature to locate it. Now I can’t use it at all, and it feels like money wasted. As much as I enjoyed the health-tracking features, that experience left me really disappointed.
But the thing I hated most was that it never automatically connected to my phone. That became an even bigger problem when I lost the ring: because it wasn’t connected, I couldn’t use the Find My Ring feature to locate it. Now I can’t use it at all, and it feels like money wasted. As much as I enjoyed the health-tracking features, that experience left me really disappointed.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Needed to send it for fixing
on September 24, 2026
Posted by: Skatman
[This review was collected as part of a promotion.] My ring stop working, I sent it in. They fixed it for free. And then after a month or two later, it stopped working again and I sent it in and then they told me it would charge me hundred and twenty nine dollars. Because it was out of warranty. Therefore, I will never buy a galaxy ring from them again.
Value
1
Response from Samsung USBy R&R Team, September 25, 2026
Hi there Skatman,
Thank you for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve our product line to better align with your needs while we innovate. As you know, Samsung provides a 12-month warranty on our product line for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Without having enough details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, we recommend reaching out to our Samsung Support Team if you would like additional assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thank you for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve our product line to better align with your needs while we innovate. As you know, Samsung provides a 12-month warranty on our product line for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. Without having enough details available regarding what may be occurring with your device and without being able to ask you any follow up questions to probe further, we recommend reaching out to our Samsung Support Team if you would like additional assistance. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5
Good looking and great battery life
on September 24, 2026
Posted by: nportillo
[This review was collected as part of a promotion.] I did review existing market players like oura and others then after reviewing features and capabilities I chose Samsung because the swift integration with my other devices and with a Samsung health. Charge was another factor because battery last longer than expected
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Great features but poor battery software
on September 23, 2026
Posted by: Franky
I love samsung products but this has to be one one of mt least favorites. The design and comfort! Is great and the sleep monitor and heart rate are excellent. I was originally getting 7 days after a year it dropped to 3 hours. I tried some hard reset, I tried googling it. It seems a bunch of people have had the same problem with the new update, but pretty much when it's charging on the dock, it'll jump from 1% to like 30%. The only trick that helps me be able to charge it completely. It's me constantly having to take it off. The dock put it back on the dock. Take it off the dock, put it back on the dock. Till the percentages drop to the actual battery life percentage. There's no fix to this. My warranty's already up. I'm very disappointed that my ring does not hold its charge without me playing with it for a bit.
Features
5
Performance
1
Design
5
Value
2
Response from Samsung USBy R&R Team, September 24, 2026
Greetings Franky,
Thank you for taking the time to share your sentiments with us regarding your experience using the Samsung Ring. We value your thoughts as we continue to improve our product line to better align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after checking out the resources provided below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for taking the time to share your sentiments with us regarding your experience using the Samsung Ring. We value your thoughts as we continue to improve our product line to better align with your needs. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after checking out the resources provided below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring
on September 22, 2026
Posted by: BeautyNBeast87
[This review was collected as part of a promotion.] I chose my Galaxy rings because, i like trying new electronics. I am so glad I did cause, it has easily became my favorite thing i own.
Value
5
Written by a customer while visiting Samsung US