Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,950 Reviews)
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Poor Product
on October 20, 2025
Posted by: DrJCPC
Horrendous product. Purchased the ring about 9 months ago and use sparingly the first 4 months, daily for last 5 months. Battery life about 5 days per advertised. Last week, the ring battery suddenly dropped from 60% remaining to 0% in matter minutes and drops 20% each 2 hours. Ring does not last a day now. Contacted warranty support and the support website says the ring is out of warranty now even though it should be a 1 year warranty. Ditching the samsung ring and shopping for alternative ring now.
Features
3
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, October 21, 2025
Hello there DrJCPC, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your critiques as we continue to improve the functionality and performance of our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to take a look at, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance after, please feel free to reach out to Samsung Support. Thanks for being a dedicated Samsung customer! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
Awful battery life
on October 19, 2025
Posted by: no name
I was so excited to receive my galaxy ring in August of 2024.
The ring worked well until a week or so ago when it would not keep a charge for longer than six or seven hours at most. Even though I keep it in its charging case while not wearing it.
It is to expensive to not last longer than it has.
The battery is horrible.
I expected Samsung to do better than that.
I own four Samsung watches and never had a problem with neither one of them.
The ring worked well until a week or so ago when it would not keep a charge for longer than six or seven hours at most. Even though I keep it in its charging case while not wearing it.
It is to expensive to not last longer than it has.
The battery is horrible.
I expected Samsung to do better than that.
I own four Samsung watches and never had a problem with neither one of them.
Features
5
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, October 20, 2025
Greetings No Name, thank you for taking the time to share your feedback with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to improve the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like any further assistance after, please feel free to contact Samsung Support. Thanks for choosing Samsung! - Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Posted by: Gustavo O
from Harrison, NJ
Verified Purchase:Yes
I've been positively impressed with the ring so far. I do acknowledge it is effective for folks that are part of the Samsung ecosystem, which is the largest downside to me. Nevertheless, the lack of a subscription fee is great, the AI Insights somehow always guess when I've had some drinks, and the recommendations for increasing my energy score tend to be helpful. Meditation part is still in Beta but I'd love for some functionality for pairing with Headspace instead of Calm.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: TXRing
from TX
Verified Purchase:Yes
The kit that arrived first helped decide which size to get.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Tbone from Ohio
from Kettering Ohio
Verified Purchase:Yes
I Love this ring. It really helps me with my sleep and other health issues.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Complement to my Phone
on October 15, 2025
Posted by: Oshie75
[This review was collected as part of a promotion.] Love my ring. I like if my watch is dead and needs to be charged, I can wear my 4ing to bed abd it records my sleep. Don't have to worry about sleep being recorded as long as I have my ring on.
Great colors and the sizing is spot on.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exercise Ring
on October 14, 2025
Posted by: Young1
[This review was collected as part of a promotion.] It's a great exercise tracking ring. It's just as good or even better than anything else out there. Great battery life and potable charger.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the samsung ring!
on October 14, 2025
Posted by: MilkMan69
[This review was collected as part of a promotion.] The samsung galaxy ring is awesome! It is pretty good about not collecting scratches. Plus now that they got rid of the Bluetooth ability of the pen in the new ultra phones, the ring works as an extra button to take Pictures.
Value
5
Written by a customer while visiting Samsung US