Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
3
loved it until.....
on October 28, 2025
Posted by: workitout
from Washington
I loved this ring, fit great, gives great information. Then about one year after I bought it, the battery started rapidly losing its charge on a daily basis. I reset it several times and it would be okay for a day or two, but then suddenly down to nothing. I'm concerned if I get another one I will have the same issue after one year.
Response from Samsung USBy R&R Team, October 29, 2025
Hello there Workitout, thank you for reaching out to share your sentiments with us regarding your experience using the Samsung Galaxy Ring. We value your thoughts as we continue to improve the functionality and performance of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It may cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with your repair needs. We understand how frustrating it may be to have a device not performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to review, "How to charge the Galaxy Ring" if you would like to learn more about the factors that may be impacting the life of your device. If you would like additional assistance or if you would like to share more feedback with us, please do not hesitate to contact Samsung Support. Thanks for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
Switched from Oura to the Samsung ring because I didn't like Oura's connection to Palantir and their connection to government surveillance. So far, so good.
I had to get a second one due to the battery not holding a charge/ being toast after a yr.. Great starter ring hopefully battery longevity and battery life are improved here, otherwise good riing
[This review was collected as part of a promotion.] First one died second replacement unit worked fine for couple of months but now start loosing battery in 4 days
Value
3
Response from Samsung USBy R&R Team, October 22, 2025
Hey SamsungEcosystem, thanks for reaching out to share your experience using the Samsung Galaxy Ring with us. We appreciate your candor as we continue to improve the performance and functionality of our products, thanks to feedback like yours. As you know already, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also standing by to assist you with any repair needs you may have as well. We understand how frustrating it may feel to have a device that may not be performing up to its expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to review, "How to charge the Galaxy Ring" if you would like to learn more about what factors may be impacting the life of your device. Please feel free to also check out the resources I've linked below for your review. Let us know if you have any questions or if you would like any further assistance afterward by reaching out to Samsung Support. We're always happy to assist you in any way that we can! Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Samsung Care Plus smsng.us/Samsung-Care-Plus UbreakIfix https://www.ubreakifix.com/ Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/