Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,950 Reviews)
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Don't buy until they fix Battery/Design issue
on November 15, 2025
Posted by: JohnP
Started having the dreaded battery issues of lasting 1-2 day at 14 months, warranty is 12 months. At 15 months it won't stay connected to phone and won't hold a charge. Don't see it under my Samsung Care + with my VIP advantage, looks like all older devices were removed when VIP advantage renewed.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Greetings JohnP,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor and critiques as we strive to improve our product line based on our customer feedback. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Posted by: Lenard B
Verified Purchase:Yes
I wanted something more comfortable to wear to track my sleep than my galaxy watch and this ring has been great ! I am a loyal fan of Samsung products !
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2025
Posted by: Juan23
from Springdale AR
This is definitely one of those.That's a big package on a small item. The ring packs a lot of features that I like.I personally I got it to help me track my steps And sleep since before I would always rely on my watch.And my phone and sometimes my sleep would not get counted.Since the phone would die at the middle of the night or the watch. The case being a charger as well is a huge plus since sometimes I just charge the case on weekend trips and don't have to worry about carrying an extra cable.The ring has a very good battery life as well and can go up to a week without needing charge. The only downside the ring has is that mine has is that the color has started to fade from the bottom where it normally Hits my desk or from grabbing things. Thequality is super durable and the design is very comfortable to wear.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on November 13, 2025
Posted by: Juan23
Big things on a small package, very accurate for counting My sleep hours and steps, I mainly use it for that as I don't like to carry my phone when I go working out or running. And sometimes I forget to charge my watch. So it doesn't count my sleep. The ring definitely helps keep track of all those things without even having to worry about it or thinking about it.
Written by a customer while visiting Samsung US
Posted by: Anonymous
from New York, NY
Verified Purchase:Yes
I wanted to move away from using a smart watch and the constant vibration made me annoyed. I still needed a way to track my steps and viola, in steps the samsung ring. They give you a sizing kit and I choose one, used it for a week, just to test comfortability. Now originally I felt the watch was miscalculation steps 🚶♂️, but after using it for a while now I fairly accurate. I like using the ring compared to the watch and it's better to use with a samsung phone as it can get a better tracking/steps counter when in your pocket. Hopefully there's a ring 2 with better tracking capabilities. Also very convenient to use for sleep tbh, it's a ring so sometimes you even forget it's on.
I would recommend this to a friend!
Features
4
Performance
4
Design
5
Value
4
Written by a customer while visiting Samsung US
Posted by: Anonymous
from San Diego
Verified Purchase:Yes
I recommend buying this ring the battery last for days and all the features it offers are great from tracking your sleep to measure your heart rate
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
No workout tracking
on November 11, 2025
Posted by: Subba
I feel Oura ring is doing 200% better than samsung ring. Somehow am not happy though am using Sasung Ring
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
3
Value
1
Response from Samsung USBy R&R Team, November 12, 2025
Hello Subba,
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to make improvements on the performance and functionality of our product line. The Galaxy Ring can track workouts automatically for supported activities like walking and running. The data collected can then be viewed in the Samsung Health app. To set up and enable this feature, go to the Galaxy Wearable app > Health settings > Activities to detect, then turn on auto-detection and choose which exercises to track. For non-supported workouts, it's recommended to manually start and stop the tracking in the Samsung Health app to ensure the most accurate data is being collected. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your feature functionality. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Thank you for sharing your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we strive to make improvements on the performance and functionality of our product line. The Galaxy Ring can track workouts automatically for supported activities like walking and running. The data collected can then be viewed in the Samsung Health app. To set up and enable this feature, go to the Galaxy Wearable app > Health settings > Activities to detect, then turn on auto-detection and choose which exercises to track. For non-supported workouts, it's recommended to manually start and stop the tracking in the Samsung Health app to ensure the most accurate data is being collected. We would be more than happy to assist you with what you may be experiencing with your device but we need more details regarding what may be occurring before we can do so. Please feel free to reach out to Samsung Support at your leisure if you would like any further assistance with troubleshooting your feature functionality. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Customer Rating
5
This ring is great for tracking my sleep patterns
on November 11, 2025
Posted by: Juanito
[This review was collected as part of a promotion.] I used to wear my bulky watch to track my sleep pattern but with my new ring is all I need since I suffer from sleep apnea this help me track the quality of my sleep it's very accurate also let's me know if im getting enough deep sleep or r.e.m sleep all and all great ring.
Value
5
Written by a customer while visiting Samsung US