Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,950 Reviews)
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Will not last
on November 20, 2025
Posted by: Disappointed
It's a great product when it works but after about an year and a half of owning this ring, it does not hold a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
From a full charge, I will sleep for 7 hours and wake up to approximately just under 30% battery on a good day.
I was excited for the next iteration after purchasing but will probably just look into other options after the ring fully stops holding a charge.
No, I would not recommend this to a friend.
Performance
1
Response from Samsung USBy R&R Team, November 21, 2025
Greetings Disappointed,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we strive to improve the functionality and performance of our product line. Samsung offers a 12-month warranty for manufacturing defects in materials and workmanship. We also also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to service your device if you would like to make an appointment for repairs. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review, "Galaxy Ring won't charge" to help resolve what you may be experiencing with your device. Feel free to reach out to Samsung Support after reviewing the resources shared by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US
Customer Rating
5
So much fun and sooooo many features
on November 18, 2025
Posted by: OneEyedKingDB4D
[This review was collected as part of a promotion.] Galaxy ai is amazing, fast, and full of love. Where would I start if it wast so fun. Well have to go wear my ring. THANKS!
Value
5
Written by a customer while visiting Samsung US
Posted by: P Raney
Verified Purchase:Yes
I love all the features and reminders. Durable and I can shower and everything with it!
Written by a customer while visiting Samsung US
Posted by: Ayanna
from Staten Island
Verified Purchase:Yes
I return it for 7 an it work but it help with my sleep an health so far
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fancy Sleep Tracker
on November 17, 2025
Posted by: Confused
[This review was collected as part of a promotion.] I've been using my Ring for a while, and I think I have a pretty good idea about how to use it. However, in still struggling with what Galaxy AI brings to the health tracking. I haven't been terribly impressed with the suggestions that it provides.
Value
5
Written by a customer while visiting Samsung US
Posted by: Ron M
from Lockport NY
Verified Purchase:Yes
The Samsung Galaxy Ring is awesome. The only thing I don't like is that it registers your sleep score when you get up to use the rest room and then it gives you a poor sleep score.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This this is beautiful
on November 16, 2025
Posted by: Lilbbithhhh
[This review was collected as part of a promotion.] Hey the galaxy ai on this thing is awesome 👌. I use this ring to track my step heart rate and everything
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not great long term
on November 15, 2025
Posted by: JMack
This ring was great at the beginning but like other reviews, after just 10 months I have to charge the ring every other day. Just this morning after I charged it to 100%, it dropped to 87% within an hour and a half. I was simply in the kitchen doing tasks. It also doesn't accurately count steps all the time. Example when I get up in the middle of the night to use the restroom, it doesn't count the steps or if I've been laying down for a bit then get up to do things, it won't count the steps. It also isn't tracking my sleep as accurate. Within just 3 months of having it, the color started wearing off on the edges (I purchased a black ring). Really disappointed in the longevity of this product.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, November 17, 2025
Hello JMack,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor and critiques as we improve our product line based on customer feedback like yours. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also have Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package combined together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please ensure that your Galaxy Ring fits properly and that your location permissions are enabled for the Samsung Health app, if your device is not tracking your steps correctly. The Galaxy Ring tracks steps using its internal sensors to detect your hand's movement. A few steps might not be counted if your hand is stationary (e.g., pushing a stroller), the ring isn't worn correctly, or if the app is set to prioritize data from your phone over the ring. Feel free to review the resources provided below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like any further assistance afterward, feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US