Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,950 Reviews)
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
3
Appearance is nice but limited functionality
on December 3, 2025
Posted by: Bdj2117
[This review was collected as part of a promotion.] The aesthetics of the product are nice but in comparison to other similar products features are limited.
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Howdy Bdj2117,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. The Galaxy Ring has an advantage over its competitors with its deep integration with the Samsung Health ecosystem and a lack of required subscription fees. It's a great option for Android users! The Galaxy Ring is also thinner and lighter, with a concave design that protects against scratches and feels more comfortable for most users. Also, the included portable charging case is a game-changer, allowing you to top up the battery on the go. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We strive to provide our customers with exceptional experiences and quality products. The Galaxy Ring has an advantage over its competitors with its deep integration with the Samsung Health ecosystem and a lack of required subscription fees. It's a great option for Android users! The Galaxy Ring is also thinner and lighter, with a concave design that protects against scratches and feels more comfortable for most users. Also, the included portable charging case is a game-changer, allowing you to top up the battery on the go. Please feel free to reach out to Samsung Support if you would like to share additional feedback with us. We're always happy to listen and work toward a better experience for our customers. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Written by a customer while visiting Samsung US
Posted by: Anonymous
from Dallas, TX
Verified Purchase:Yes
Everything is excellent from tracking to Sleep quality but can improve on physical activity and workouts. It's not automatically tracking the workouts. I bought it only for activity tracking but a little disappointed on that aspect. I wish they update that in next versions.
I would recommend this to a friend!
Features
2
Performance
4
Design
5
Value
3
Response from Samsung USBy R&R Team, December 4, 2025
Good day Sai,
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Thank you for your lovely feedback on your experience using the Samsung Galaxy Ring. We're ecstatic to hear that we've met most of your expectations. The Galaxy Ring is a convenient tool for seamlessly keeping track of your health and wellness. It can monitor and measure your heart rate, automatically detect your workouts, and even guide you towards some healthier habits. However, before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app on your paired phone. For more reliable tracking, it's best to manually start workouts in the Samsung Health app, ensure the ring is a proper fit, and consider pairing it with a Galaxy Watch for more comprehensive features. Please take a moment to review the resources linked below to learn more about utilizing the full functionality of your device. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Posted by: Drew
Verified Purchase:Yes
My period is not being tracked accurately
It is giving me inaccurate information
It is giving me inaccurate information
Performance
1
Response from Samsung USBy R&R Team, December 4, 2025
Aloha Drew,
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Thanks for providing us with detailed feedback regarding your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. The Galaxy Ring's menstrual tracking can be inaccurate since predictions are based on your historical data, and every cycle is truly unique. The ring's temperature readings are also affected by factors like sleep quality, room temperature, and individual physiology, which can lead to inaccuracies. For more consistent results, please wear your device each night for at least 4 consecutive hours and ensure the cycle tracking feature is enabled in the Samsung Health app on your connected mobile device. Feel free to check out, "Cycle tracking predications are inaccurate in Samsung Health" to help resolve what you may be experiencing with your device. Let us know afterward if you would like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Product Manuals
https://www.samsung.com/us/support/downloads/
Cycle tracking predications are inaccurate in Samsung Health
https://www.samsung.com/us/support/troubleshoot/TSG10004564/
Written by a customer while visiting Samsung US
Posted by: Charli
from Massachusetts
Verified Purchase:Yes
Does exactly what I need it for. A little bulky but great.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Doesn't stand up to the competition
on December 1, 2025
Posted by: Christi
from Morgan Hill, CA
I had an Oura ring for a little over two years before it started to show major signs of wear on the battery. I didn't even have this for a year and it won't even record through a night of sleep. I love Samsung and was really excited to see them come out with a ring. The information gathering is fine, it looked great and tracking was good too. But not even a year? Come on Samsung, you can do better than that!
Features
3
Performance
1
Design
4
Value
3
Response from Samsung USBy R&R Team, December 2, 2025
Greetings Christi,
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Thanks for taking the time to share your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our device functionality and performance. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Take a moment to review the resources shared below to help resolve what you've described to be experiencing with your battery life. If you have any questions or if you would like further assistance afterward, please let us know by reaching out to Samsung Support. Thanks for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/buy/galaxy-ring-size-11-titanium-black-sm-q501nzkaxar/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
1
Waste of Money, hard to get help
on December 1, 2025
Posted by: Bree
I bought the black Samsung ring in November 2024. Within a few months, the color was wearing off. Within 10 months, the battery went from lasting 7 days to lasting 7 hours, and I am not exaggerating. The website takes you around in circles. I am now out of my warrant because it was too difficult to navigate to get help. So, after wearing the ring for 10 months, it is basically worthless.
No, I would not recommend this to a friend.
Features
3
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 2, 2025
Good day Bree,
Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Thanks for taking the time to reach out about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). Cleaning your Galaxy Ring will keep it looking and feeling new each time you wear it. Regular maintenance will also ensure it works properly so you can continue using its health and biometric features. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your leisure. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Keep your Galaxy Ring clean
https://www.samsung.com/us/support/answer/ANS10003287/
Written by a customer while visiting Samsung US
Customer Rating
5
Such a lifesaver and the data is phenomenal
on November 29, 2025
Posted by: PostalGiraffe31
[This review was collected as part of a promotion.] This ring has been amazing to use. Ive had it for over 6 months. I use it on the daily and the data each day gives me soooooo much inside! This ring usually last around 3 to 4 days before it needs a charge. It records not only my steps and BPM but it also records my sleep! It even records my sounds while sleeping, when im in REM sleep and when my heartbeat and pulse spike. Watching the data spill in has been not only helpful but it has helped me learn what I need to change and improve on
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Not worth the money! Would not recommend!
on November 28, 2025
Posted by: Lily
from Wisconsin
Battery life will not last longer then 6 months. After that ring will die half way through my sleep cycle of 8hrs even though I fully charged it the moment I decided to close my eyes.... it's such a waste of money I wouldn't recommend to anyone! I got it as a Christmas gift and I really regret it now...... 🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄🙄 I was also depending on using it to track my menstrual cycle and ovulation to try to get pregnant and now I will clearly not be using it and not helpful at all. Worse product ever.!!!
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 1, 2025
Salutations Lily,
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the time to contact us about your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ that is similar to extended warranty and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices (Phones, Tablets, Watches, Buds, Rings & PCs). On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a few moments to review the resources below to help resolve what you've described to be experiencing with your device. If you have any questions for us afterward, please feel free to reach out to Samsung Support at your earliest convenience. Thanks for being a valued Samsung customer!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US