Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2 out of 5
4.2
(1,950 Reviews)
Open Ratings Snapshot
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product. 
(
461 out of 640
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1 out of 5
1
Battery died in less than a year
on December 10, 2025
Posted by: scsc
I found the ring annoying to use as it was a bit bulky and got in the way sometimes.
Eventually, less than a year of ownership, the battery started dying much faster than I expected. I wasn't sure what was wrong, I tried to verify it was dying, tried to factory reset, and sure enough after testing multiple times, from a full charge I would go down to 50% and then dead within a few hours. I set it aside for a while as I had some personal medical issues I was having to address for months.
Months later, I tried to charge it again and it is completely dead when it comes out of the box, so battery on the ring itself completely died.
I tried filing for a warranty but I was just slightly out of the warranty time frame. My fault for not filing earlier but I have more pressing concerns.
No, I would not recommend this to a friend.
Features
4 out of 5
4
Performance
1 out of 5
1
Design
4 out of 5
4
Value
2 out of 5
2
Response from Samsung USBy R&R TeamDecember 11, 2025
Hey there Scsc,
Thank you for taking the time to share your experience with using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. As you are aware, Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please review the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exactly what I wanted
on December 10, 2025
Posted by: Anonymous
I was wanting a smart ring to keep track of my sleep and steps for when I wasn't wearing my watch. Luckily I looked up galaxy ring to see if samsung was releasing one and they were. I pre-ordered it and have had it ever since. I like how I can wear it 24/7 I only charge it 2 times a week and I love how all the stats are in the same app and that I can wear my watch and ring at the same time and things don't get counted twice. I am so happy that samsung has a ring so I don't have to have multiple apps. There was one point where the battery was dying very quickly, but I was sent a replacement and have been happy ever since.
Features
5 out of 5
5
Performance
4 out of 5
4
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Terrible Battery Life
on December 10, 2025
Posted by: Jayce
from California, USA
I really liked my ring while it lasted, but not even a year and a half after ordering it (just over a year after receiving it) the battery life went from about 7 days down to 2 days. It's not worth the price if you have to buy a new one every year.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 10, 2025
Howdy Jayce,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. We appreciate your constructive input as we improve our product line. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to your eligible devices. It's like extended warranty and an insurance package coupled together to provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to check out the resources shared below to help resolve what you have described to be experiencing with your device. Let us know if you have any questions afterward or if you'd like any further assistance by reaching out to Samsung Support. Thanks for choosing Samsung!
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
where is the app
on December 8, 2025
Posted by: chuck
from dalllas tx
fist smart ring that fits but i cant find an app for the ring
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
5 out of 5
5
Value
1 out of 5
1
Response from Samsung USBy R&R TeamDecember 9, 2025
Hi Chuck,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. You'll need both the Galaxy Wearable and the Samsung Health app on your Android phone to take advantage of the full experience, as the ring syncs its insights through them. If you have any questions for us or if you would like any further assistance, please feel free to contact Samsung Support. We're happy to assist you in any way that we can! Thank you for being a cherished Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Doesn't do much, yet.
on December 6, 2025
Posted by: DonCorneo67
[This review was collected as part of a promotion.] I was expecting more findings from it, but so far the only things I'm using it for is heart rate, O², and occasionally turning off an alarm. It can be used to take picture.
It can apparently do pms (I'm a man so this is useless).
I expected a lot more functions, especially for the price tag.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamDecember 9, 2025
Hello DonCorneo67,
Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to make improvements on our devices. The Galaxy Ring offers comprehensive health tracking (sleep, heart rate, activity, blood oxygen, skin temp, stress), personalized wellness insights via Galaxy AI in the Samsung Health app, and features like a daily readiness "Energy Score," cycle tracking, gesture controls (for camera/alarms), and "Find My Ring" functionality, all with up to 7-day battery life and no subscription fee, all within a water-resistant titanium design. If you would like to share additional feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. We're always listening and working toward a better experience for our customers. Thanks for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Introducing the Samsung Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003278/
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Love the look and capabilities.
on December 6, 2025
Posted by: Rudeone
[This review was collected as part of a promotion.] The ring is an awesome addition to the galaxy family. I love the battery life on it. I usually need to charge it every 7 days or so. The downfalls is the largest size it comes in is 13 and that will only fit my ring and pinky fingers. I just wish there were a few more options it can do. Like answering phone calls or vibrating so I know I have a n incoming call. I would definitely buy it when the new one comes out.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love it
on December 6, 2025
Posted by: RAS187
from Maryland
Verified Purchase:Yes
Sadly only bought cuz every watch I use doesn't track sleep. Maybe because of my tattoos but ring works and looks great
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Excited until I wasn't
on December 6, 2025
Posted by: Samsunguser1987
[This review was collected as part of a promotion.] I was ecstatic to use my samsung ring, until it stopped syncing with my phone, randomly in the middle of the night. The sole purpose of me purchasing the ring was to be able to accurately track my sleep patterns. And now I am unable to d so. I have factory reset, cleaned, and restarted my ring several times, with no success to maintaining a connection throughout the night. Disappointed, its not even a year old yet
Value
3 out of 5
3
Response from Samsung USBy R&R TeamDecember 8, 2025
Hi Samsunguser1987,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. As we strive to be innovative and make improvements on the design and functionality of our products, your feedback is invaluable. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. Please ensure that your Galaxy Ring is being worn correctly with the embossed line on your palm side and make sure its also snug to your digit. Your device should not fit too tightly or loose. Also, check out your paired smartphone's settings in regard to memory and battery. Lastly, performing a cache clear or even reinstalling the apps can also help resolve what you have described. Feel free to check out the resources shared below and let us know if you have any questions afterward by reaching out to Samsung Support. Thank you for being a loyal Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Written by a customer while visiting Samsung US
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