Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,950 Reviews)
Rating breakdown 1,950 reviews
5 Stars
1,227
4 Stars
291
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Posted by: Kool Kenyons
from Kansas city MO
Verified Purchase:Yes
Works great and fits perfectly, great information given and I only take it off for charging once a week
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: Fav Zav
Verified Purchase:Yes
The sleep study is so detailed and bring the awesomeness.
Written by a customer while visiting Samsung US
Posted by: OJasen
from Texas
Verified Purchase:Yes
The ring was a little bigger than the ring sizer's sizing and I wore the sizer for 48 hour to be extra sure.
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Posted by: Nenu
Verified Purchase:Yes
Its not at all work fir the money... i feel the tracking is also very incorrect
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 23, 2025
Howdy Nenu,
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Without having any details available regarding what you may be experiencing with your Galaxy Ring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Thanks for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your candor as we continue to make improvements on the functionality and performance of our product line. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which can be added to eligible devices. It's similar to an extended warranty plan and an insurance package combined that provides protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Without having any details available regarding what you may be experiencing with your Galaxy Ring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support if you would like any further assistance with troubleshooting your device. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Keep track of your workouts with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003283/
Written by a customer while visiting Samsung US
Customer Rating
1
What a disappointment
on December 21, 2025
Posted by: former Samsung Fan
from Seattle, WA
To start out, I am a fan of Samsung products, I use a Samsung Galaxy S25 Ultra phone, I wear Samsung Galaxy watches, I use a Samsung tablet, and to top it off, I wear Samsung ear buds. Why am I so loyal to this product line? My expectation that using Samsung products in the same ecosystem that it will work seamlessly together and for the most part, they do. Until today that is. Purchased a brand new Samsung Ring and gone through the pairing process, no issues; Wearable picked up the new product right away and asked me to pair it. The problem is, after set up, I am forever stuck on the " Your Set Up is Ready" screen and it just freeze there. Despite hours of trouble shooting including adjusting the animation on my phone, clearing the cache, resetting the ring and my phone, nothing worked. End up returning the product and wasted an hour of my time.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Aloha,
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Thanks for providing us with detailed feedback regarding your experience using the Samsung Galaxy Ring. Your critiques provide valuable insights that will assist us with improving our product line. If your Galaxy S25 Ultra is stuck on "Your Setup is Ready" after pairing the Galaxy Ring, try restarting the phone and ring, checking the Galaxy Wearable app for prompts, ensuring the ring is charged and contacts are clean, and if needed, perform a factory reset on the ring via the case button or within the app to force the setup process to continue. If you would like any further assistance afterward, please feel free to contact Samsung Support at your earliest convenience. Thank you for choosing Samsung!
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Reset the Galaxy Ring to connect to a new phone
https://www.samsung.com/us/support/answer/ANS10003284/
Written by a customer while visiting Samsung US
Posted by: Worse purchase ever
Verified Purchase:Yes
Worse purchase ever couldn’t fit and wouldn’t switch it
No, I would not recommend this to a friend.
Features
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Howdy,
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Please do not hesitate to review the resources provided below to help resolve what you may be experiencing with your device fit. If you would like to share additional feedback with us regarding the Galaxy Ring or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Thanks for taking the available time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Our goal is for our customers to feel like they are having the most ideal experiences while using our products. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Please do not hesitate to review the resources provided below to help resolve what you may be experiencing with your device fit. If you would like to share additional feedback with us regarding the Galaxy Ring or if you would like any further assistance, please feel free to reach out to Samsung Support at your leisure. Thank you for being a steadfast Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Info
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to find the right size Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003279/
Written by a customer while visiting Samsung US
Posted by: Anamaria
from Big Pine Key, Florida
Verified Purchase:Yes
I've had it for almost 2 weeks. I love taking my sleep, exercise, and stress. I'm happy.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Terrible - stay away
on December 20, 2025
Posted by: mjones332
This ring is very shoddy. Its barely over 1 year old and now the battery is unreliable - it will show 50% charge at noon and die before the next morning without any warning or notification on my phone. I tried to get it repaired but they gave me no instructions on sending the cradle with it, after I finally got it back I tried to do a new repair to send it with the cradle but they had invalidated my warranty. Barely 1 year old and worthless. I also had a lot of trouble ordering in the first place and had to settle on a different color because after 3 weeks they did not have any in the color I wanted.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, December 22, 2025
Good day Mjones332,
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to contact us about your experience using the Samsung Galaxy Ring. We're taking action to improve the functionality and performance of our product line, based on feedback like yours. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It provides protection beyond the standard manufacturer's warranty. It would cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you that peace of mind when added to your eligible devices. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. With the Galaxy Ring, you're able to slip your device on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Please feel free to review the resources shared below to help resolve what you may be experiencing with your device. Let us know afterward if you have any questions or if you would like any further assistance by reaching out to Samsung Support. We're always happy to listen and work toward a better experience for our customers. Thanks for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US