Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2 out of 5
4.2
(1,949 Reviews)
Open Ratings Snapshot
Rating breakdown 1,949 reviews
5 Stars
1,227
4 Stars
290
3 Stars
159
2 Stars
99
1 Star
174
72%of customers recommend this product. 
(
461 out of 640
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1 out of 5
1
Major Battery Degradation - Total Waste of Money
on April 1, 2026
Posted by: Stephanie 123
Absolute garbage. The battery died after just a few months of use. Sleep tracking is a joke—it stops recording the second you move in the morning and won't capture any sleep if you go back to bed. You can't manually update it to fix the errors. The only good thing is that there’s no subscription, but that's because the product doesn't work long enough to justify one. Avoid at all costs.
Response from Samsung USBy R&R TeamApril 2, 2026
Howdy Stephanie,
Thanks for reaching out to share your thoughts with us about your experience using the Samsung Galaxy Ring. Your constructive feedback allows us to continue making improvements on our product line, based on consumer feedback. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. To prevent damage to your device, avoid wearing other metal rings on the same or adjacent fingers, and remove the ring when handling heavy, hard, or abrasive objects. If you would like to share additional feedback with us or if you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your leisure. Thank you for being a valued customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Track your sleep with the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003282/
Product Manuals
https://www.samsung.com/us/support/downloads/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best thibg ever had.
on March 31, 2026
Posted by: Renee
from Florida
Verified Purchase:Yes
Love the fact that it can track my sleep and its comfortable. I didn't like to wear my watch all night.
I would recommend this to a friend!
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disappointing Longevity and Battery Failure
on March 31, 2026
Posted by: Andrew R
from RI
While the Galaxy Ring is a neat concept when it’s actually functioning, the long-term ownership experience has been incredibly frustrating. I’ve gone through two of these now, and the hardware simply doesn’t seem built to last.
​The Issues:
​Poor Battery Lifespan: My biggest grievance is the battery reliability. My first ring failed within the first year. The replacement fared even worse, failing almost exactly one month after the warranty expired. It seems there is a consistent issue where the battery gives out around the 15-month mark—a sentiment I’ve seen echoed in numerous forums and user complaints.
​Build Quality: For the price point, the ring feels surprisingly cheap. The initial "cool factor" of the data wears off quickly, and after about three months, I found myself stopped checking the app entirely because the insights didn't feel worth the hassle.
​Value for Money: Between the hardware failing twice and the lackluster build, I cannot recommend this. It feels like an expensive prototype rather than a polished, durable wearable.
​Bottom Line: Unless you’re comfortable replacing your tech every year, I’d suggest looking elsewhere. The battery issues alone make this a poor investment.
Note: Samsung AI used to help write this review.
No, I would not recommend this to a friend.
Features
2 out of 5
2
Performance
1 out of 5
1
Design
3 out of 5
3
Value
1 out of 5
1
Response from Samsung USBy R&R TeamApril 1, 2026
Hello Andrew,
Thanks for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to improve the performance and functionality of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please let us know by contacting Samsung Support at your leisure. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best ring available
on March 30, 2026
Posted by: Huyckj
[This review was collected as part of a promotion.] I love how the ring works with both of my watches and s25 ultra. The Galaxy AI on my phone really helps keep things running smoothly
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Great at First
on March 30, 2026
Posted by: Buyerbeware
[This review was collected as part of a promotion.] Loved the Ring at first even though I ordered Gold and only titanium was available when picked up.
Ring stopped charging and sent it to be repaired. Ring worked for about 1 month a.d i am having the same issue.
I brought the Ring to my local Samsung Experience store a.d was told it was out of Warranty.
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 31, 2026
Hello there Buyerbeware,
Thanks for reaching out to share your sentiments with us about your experience using the Samsung Galaxy Ring. We understand that you may feel frustrated with your experience with your battery life on your Galaxy Ring. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support at one of the channels shared below if you would like further assistance after reviewing the resources provided. Thank you for being a steadfast Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
health conscious
on March 30, 2026
Posted by: Geo1975
[This review was collected as part of a promotion.] The samsung ring was a excellent purchase it enabled me to monitor my sleep, steps, and linked it with my employer fitness plan. Love the samsung ring.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Love it but stopped charging after 12 months.
on March 30, 2026
Posted by: WindSamsung
from Naples, Florida
I loved my Samsung Ring until it died just a couple of weeks before warranty expired. By the time I reported it it was too late. I want a new one but I cannot even trade in my 1 year old ring yet. Can't swallow the loss.
No, I would not recommend this to a friend.
Features
5 out of 5
5
Performance
1 out of 5
1
Design
5 out of 5
5
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 31, 2026
Hello there WindSamsung,
Thank you for taking the time to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your feedback as we continue to make improvements on the performance and functionality of our product line. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please feel free to reach out to Samsung Support afterward if you would like any further assistance. Thank you for being a faithful Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Amazing device, but needs work.
on March 30, 2026
Posted by: Jaye25
[This review was collected as part of a promotion.] I bought the Ring to compliment my watch with samsung health. The first Ring I bought was great. It worked great, however the charging part stopped working within the year I bought it. As far as what it tracks and monitors. It does do a wonderful job especially since there is no subscription needed. I did wish I had a way of connecting it to my Libre 3plus CGM as I am diabetic T2.
Now, I had to send in my Ring to be fixed, but the part needed to fix it was not in stock so I was given a full refund. I did end up getting another Ring, it was a customer return from Best Buy. However, that too had charging issues. I only had that Ring less than 3 months before I noticed it was not holding a charge. I am not sure if this is a common issue, but unfortunately I am now stuck with a 2nd Ring that doesn't work. I don't want to go through the same processes to get my money back so I am out the $200+ for the returned Ring as Best Buy will mot take it back for a refund. I ended up purchasing an Oura and have been pretty satisfied with it.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 31, 2026
Hello there Jaye25,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We value your candor as we continue to improvement the functionality and performance of our product line. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the the resources shared below to help resolve what you've described to be experiencing with your device. If you would like any further assistance afterward or if you have any questions, please feel free to reach out to Samsung Support. Thank you for being a valued Samsung customer.
- Debra

Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
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