Late delivery. Case for the ring broke right away. Not sure about accuracy.
Response from Samsung USBy R&R Team, September 25, 2024
Hi GGxxx. We always look forward to our customers' feedback. We noticed you reached out to share your thoughts on the Galaxy Ring. With the Galaxy Ring, you can experience continuous usage with up to 7 days of battery life and benefit from a specially designed quick charging case that features aesthetic LED lighting to indicate the charging status. Stay true to your personal style with 3 color choices – Titanium Black, Titanium Silver, and Titanium Gold. Sizing kits are available to help you find the right fit from 9 size options. We understand that accidents can happen. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. We recommend reaching out to us at Samsung Support so that we can gather more information and look into what needs to be done to get this resolved. We look forward to hearing from you! -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The Ring looks and feels incredibly cheap. It looks like painted plastic and feels like it as well. I know it's supposed to be titanium, but it doesn't look like much at all. I might be willing to overlook that if the thing actually worked, but after several hours of wear, it managed to record my heart rate once. (Yes it's fitted properly and I'm wearing it in the right orientation.) There's no option for continuous monitoring. And the gesture feature that was so highly touted in the description doesn't exist unless you have a brand new top end folding phone. The worst part is that trying to return the Ring is an incredible pain in the butt.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, September 25, 2024
Thanks for providing your honest feedback, Captain. We always look forward to hearing from our valued customers as we continue to make improvements. We see that you reached out to share your thoughts on the Galaxy Ring. The Galaxy Ring offers a simple approach to everyday wellness, featuring Samsung’s proven sensor technology in the smallest, most unobtrusive form, and provides insights that help you understand yourself easily. Designed for 24/7 health monitoring, Galaxy Ring is lightweight weighing from 2.3 grams to 3.0 grams, ensuring comfort during extended wear. Its distinct concave design adds a touch of style while maintaining durability. With 10ATM water resistance and a Titanium Grade 5 finish, you can confidently wear Galaxy Ring anywhere without worry. Experience continuous usage with up to 7 days battery life9, and benefit from a specially designed quick charging case that features aesthetic LED lighting to indicate charging status. Stay true to your personal style with 3 color choices – Titanium Black, Titanium Silver, and Titanium Gold. Sizing kits are available to help you find the right fit from 9 size options. We see that you reached out to voice your concerns about the heart rate feature not working continuously. We'd like to walk you through the steps to set up heart rate alerts. First, open the Galaxy Wearable app > Tap Health settings. Tap Heart rate alert. Customize the high and low heart rate alerts. If this persists, please reach out to us at Samsung Support so that we can further assist you. -Kelvin smsng.us/Samsung-Support smsng.us/Facebook-Messenger smsng.us/X-Messages smsng.us/Samsung-Community smsng.us/Warranty-Info smsng.us/Samsung-Care-Plus
The (free) sizing kit helped me choose my size, the ring fits perfectly. The ring is less bulky than the Galaxy watch for sleeping, I don't even notice it is on my hand! I love the tracking features. And the battery life is amazing! Over a week before a charge is needed. Wow! What an impressive product!
Overall very satisfied that Samsung ring integrates with my watch and Galaxy phone seamlessly. I find more accuracy in my fitness readings with the ring and especially the sleep. No 5 stars because within only a week of owning the Black size 12 it became scratched from just doing dishes. The scratches are not covered and it is sad that a stronger finish was not used for a device that cost more than my Galaxy Watch 6 Classic.
Have only had the ring for a couple of weeks, but I like the functionality and convenience of not having to wear my Samsung watch all of the time. Wish I could activate alarms on the ring. Glad I made the purchase.