It's great to hear from you, Yury. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the Galaxy Ring. The new Galaxy Ring accessory is the best way to keep track of your daily wellness! Compact and lightweight, with a timeless design that will complement any outfit, the Galaxy Ring is easy to wear and consistently measures your health data, all on its own. Certain features, like step counting, may not work properly if you're holding a magnet or a magnetic object in the hand wearing the ring. Make sure your finger and ring are clean and dry before wearing the ring. If this persists, we recommend submitting an error report regarding this. This can be done through the Samsung Members app or by using the desired app on your device. Open the Galaxy Wearable app on your phone or tablet. Tap Menu. This may appear as a circle in the bottom center of the screen or three horizontal lines on the left side. Tap More in the upper right. This looks like three vertical dots. Tap Settings, and then tap Contact us at the bottom. Tap Error reports under Send feedback. From the list, select the wearable device(s) you are having issues with to gather the data, and then tap Next. Make sure Send system log data is checked, and then fill out the other required fields. If you wish to include an additional attachment, you can tap the Attach icon which looks like a paper clip in the upper right corner. You can add a photo, screenshot, or voice recording. When you're ready, tap the send arrow in the upper right corner. Also, make sure to keep your ring up to date. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Thanks for sharing your honest feedback with us, JJewell1. We always appreciate hearing from our customers. It looks like you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring helps you manage your health by continuously measuring and analyzing various vital signs and activity patterns in detail. The measured data would then be periodically synchronized with the Samsung Health app. Your Ring analyses your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. We understand that you've been having your ring light up at night lately. This may be due to your ring alerting you about the battery percentage available. We would like to gather additional information about your experience such as which lights are on specifically. Please reach out to us at Samsung Support so that we can work together to get this resolved. Thanks for being the best part of Samsung! We look forward to hearing from you. -Kelvin
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