Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,948 Reviews)
Rating breakdown 1,948 reviews
5 Stars
1,227
4 Stars
290
3 Stars
159
2 Stars
98
1 Star
174
72%of customers recommend this product.
(
461 out of
640)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Not worth it
on October 22, 2024
Posted by: yury
from Chicago, IL
Not worth it for this price. Steps doesn't count properly. My average steps in a day 5k, the ring will count like 12k steps.
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
5
Value
1
Response from Samsung USBy Social Commerce, October 23, 2024
It's great to hear from you, Yury. Your feedback is essential as we continue to make improvements. We see that you reached out to share your experience with the Galaxy Ring. The new Galaxy Ring accessory is the best way to keep track of your daily wellness! Compact and lightweight, with a timeless design that will complement any outfit, the Galaxy Ring is easy to wear and consistently measures your health data, all on its own. Certain features, like step counting, may not work properly if you're holding a magnet or a magnetic object in the hand wearing the ring. Make sure your finger and ring are clean and dry before wearing the ring. If this persists, we recommend submitting an error report regarding this. This can be done through the Samsung Members app or by using the desired app on your device. Open the Galaxy Wearable app on your phone or tablet. Tap Menu. This may appear as a circle in the bottom center of the screen or three horizontal lines on the left side. Tap More in the upper right. This looks like three vertical dots. Tap Settings, and then tap Contact us at the bottom. Tap Error reports under Send feedback. From the list, select the wearable device(s) you are having issues with to gather the data, and then tap Next. Make sure Send system log data is checked, and then fill out the other required fields. If you wish to include an additional attachment, you can tap the Attach icon which looks like a paper clip in the upper right corner. You can add a photo, screenshot, or voice recording. When you're ready, tap the send arrow in the upper right corner. Also, make sure to keep your ring up to date. If you require any further assistance with this or anything else, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: E Uriarte
from California
Verified Purchase:Yes
you need to have half sizes for sure. The ring was to big and the 9 was too small.
Response from Samsung USBy Social Commerce, October 22, 2024
We really appreciate you taking the time to share your thoughts on the Galaxy Ring with us. We take pride in getting feedback from our valued customers and we hope to hear more from you in the future. From workouts to nights out, sport the Galaxy Ring for any occasion. Whether it's the subtle sophistication of the matted Titanium Black and Titanium Silver, or the brilliant glow of the Titanium Gold, Galaxy Ring blends seamlessly with your look. Due to the sensors inside the Galaxy Ring, your usual ring size may not be the best fit. Most people have different ring sizes, and what may fit one person will not fit another. Luckily, you can order a Sizing Kit for the Galaxy Ring, so you can accurately select the ring size that fits your finger before purchasing the ring. Using the Sizing Kit is recommended before ordering your ring. We recommend reaching out to us at Samsung Support so that we can look into what can be done to get this resolved. If you have any further questions or concerns, be sure to contact Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
2
Flaw in sleep monitoring
on October 21, 2024
Posted by: Jjewell1
This ring has many great features but unfortunately the bugs in the sleep monitoring have not been worked out. The lights on the ring stay lit all night long despite completely resetting the ring. This is not how the ring is supposed to function. It worked correctly for the first 2 weeks then stopped working. This seriously drains the battery and keeps me awake at night.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
5
Value
3
Response from Samsung USBy Social Commerce, October 21, 2024
Thanks for sharing your honest feedback with us, JJewell1. We always appreciate hearing from our customers. It looks like you reached out to share your thoughts about the Galaxy Ring. The Galaxy Ring helps you manage your health by continuously measuring and analyzing various vital signs and activity patterns in detail. The measured data would then be periodically synchronized with the Samsung Health app. Your Ring analyses your sleep by measuring your heart rate, blood oxygen, skin temperature, and more while you are sleeping. We understand that you've been having your ring light up at night lately. This may be due to your ring alerting you about the battery percentage available. We would like to gather additional information about your experience such as which lights are on specifically. Please reach out to us at Samsung Support so that we can work together to get this resolved. Thanks for being the best part of Samsung! We look forward to hearing from you. -Kelvin
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Written by a customer while visiting Samsung US
Customer Rating
5
Standup wireless
on October 21, 2024
Posted by: Standupwirelesscom
[This review was collected as part of a promotion.] Standupwireless.com sign and see if u qualify ran by government benefits
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The ring is great when you want to ditch the watch
on October 20, 2024
Posted by: Savior
[This review was collected as part of a promotion.] The ring is nice e and well put together. It's super light and almost feels like plastic. Love the gold shine and ease of connecting. The Galaxy AI in the energy score is a cool feature. Let's me know how my day will go.
Value
4
Written by a customer while visiting Samsung US
Posted by: Linz
Verified Purchase:Yes
This ring has really changed my routine. I love switching up my watches, so it’s been fantastic for tracking my daily steps. It provides a more accurate measurement of my activity since I struggle to wear my smartwatch consistently. I also enjoy using the ring to monitor my sleep. It charges quickly, and I have no issues wearing it while swimming.
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Ring Really Impressive
on October 20, 2024
Posted by: howiemowie
[This review was collected as part of a promotion.] I'm still learning how all of the Galaxy AI features work with the Galaxy Ring. The sleep monitoring features and long lasting battery are excellent so far. I had an issue early on and was able to get the issue resolved quickly with a trip to the Samsung experience store. A subsequent update made charging and battery life even better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
horrible
on October 19, 2024
Posted by: D0GG0_2
took so long to get and turns out it's a piece of plastic and has horrible tracking compared to my watch
Features
2
Performance
1
Design
1
Value
1
Response from Samsung USBy Social Commerce, October 20, 2024
Hey D0GG0_2! Thank you for sharing your feedback on the Galaxy Ring. We hate to see your disappointment with the material and tracking performance. The Galaxy Ring is crafted from titanium for a sleek and durable design. These materials are chosen to ensure both comfort and long-lasting use. For optimal tracking performance, make sure your device is updated to the latest software version, as this can improve functionality and accuracy. We would like to gather additional information about what features you are experiencing this with. Please reach out to us at Samsung Support so that we can further assist you. -Kelvin
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Written by a customer while visiting Samsung US