Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Firmware patch broke my ring
on June 27, 2026
Posted by: Romoreas
[This review was collected as part of a promotion.] This thing is worthless I'm not even motivated to get it fixed or replaced because the sensors are bad compared to other health sensors for example the Galaxy watch is way better for sleep
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hello Romoreas, Thanks for taking the opportunity to reach out and share your thoughts with us about your experience using the Samsung Galaxy Ring. Your sentiments are invaluable to us as we continue to improve our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. We would love nothing more than to be able to assist you with whatever you may be experiencing with your device but without having any details available regarding what may be occurring and without being able to ask you any follow up questions to probe further, I recommend reaching out to Samsung Support at your earliest convenience. Thank you for being a steadfast Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
I like this ring alot. Purchased March 21 2025, it now has an issue with the battery. As I am reading these reviews I have seen several people with the same issue. Now they want 129.9 to fix it. Think ill be leaving samsung now and trying to find a new manufacturer. Pretty sad about this seeing as my phone, tablet, watch, and all 3 tvs are all samsung. I am very disappointed with this battery issue and cost.
Features
3
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, June 30, 2026
Hey there Onlysun123, Thank you for sharing your candor with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we continue to improve our product line to best suit the needs of our customer base. Samsung offers a 12-month warranty on your device for manufacturing defects in materials and workmanship. On a single charge, the Galaxy Ring can last up to 7 days, depending on your usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
I bought this to go with my galaxy watch and I'm very disappointed in the look of the ring. Honestly, could be a tin foil ring.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Unknown, Thanks for reaching out to share your thoughts with us regarding your experience using the Samsung Galaxy Ring. We value your sentiments as we continue to innovate while making improvements on our product line to suit your needs. The Galaxy Ring features a premium, lightweight titanium exterior with a concave design that tapers inward. It is highly durable, boasting an IP68 dust/water rating and a 10 ATM pressure rating. We have a few tips in regard to keeping your Galaxy Ring in its original pristine condition: * Clean the inner sensors at least once a week to prevent foreign materials from blocking biometric detection. * Use a soft, lint-free cloth. If exposed to lotions, sunscreens, or sweat, rinse with fresh water and a mild, soap-free detergent, then dry thoroughly before wearing. * Never use external heat sources (like a hairdryer), ultrasonic cleaners, abrasive materials, or compressed air, as these permanently damage the sensors and water seals. * Shield the ring from dust, ink, oil, insect sprays, and cosmetics. Take it off when applying heavy hand creams or sanitizers to prevent skin irritation and sensor buildup. * Remove the ring during heavy lifting or strength training. Pressure on the band can cause scratches, dents, or discomfort on your finger. * While the Galaxy Ring has an IP68 dust/water resistance rating, make sure to avoid high-speed water sports, scuba diving, or wearing it in saunas and steam rooms to preserve the pressure seals. Check out the resources shared below if you would like to learn more. If you would like to share any other feedback with us or if you would like further assistance, please feel free to reach out to Samsung Support. Thanks for being a staunch Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Keep your Galaxy Ring clean https://www.samsung.com/us/support/answer/ANS10003287/
[This review was collected as part of a promotion.] I have some rather sensitive ears and ear buds have never really been an option until these. They fit comfortably and stay put. I don't get any irritation using them. The sound is crisp and clear. The noise canceling feature has saved my Bible studies in the morning as that's when my robot vacuum does it job in the house. Charging is simple and easy as well. I love the wireless feature but rarely need to use it. Only complaint would be the case loses it juice a bit too fast. Overall, awesome buds and very great product.
[This review was collected as part of a promotion.] I loved the idea of a smart ring. I was using a smartwatch for sleep monitoring and keeping up with my stress levels as well as my steps. While during the night wearing the ring is an amazing alternative to wearing the watch, I find that it isn't as accurate. I also cannot wear it doing certain things because the ring scuffs badly. All my faucets have bronze handles and they've scuffed my ring multiple times just using them. The ring is lightweight and comfortable, but I worry it can't hold up over time even with regular use. The ring likes to die pretty fast too.
Value
3
Response from Samsung USBy R&R Team, June 15, 2026
Hey there Treez40, Thanks for taking time time to share your feedback with us regarding your experience using the Samsung Galaxy Ring. Your candor allows us to improve our product line to align with your needs. A good night’s rest is crucial for feeling and staying healthy, and the Galaxy Ring can make sure you’re receiving the best sleep possible. Your ring will analyze your sleep, including your blood oxygen and skin temperature, and provide useful data in the Galaxy Wearable and Samsung Health apps on your phone. Before starting, make sure your Galaxy Ring is connected to the Galaxy Wearable app. For your convenience, I have linked resources below to help resolve what you've described to be experiencing with your Galaxy Ring. Feel free to reach out to Samsung Support afterward if you have any questions or if you would like any further assistance. Thanks for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/ Keep your Galaxy Ring clean https://www.samsung.com/us/support/answer/ANS10003287/ How to charge the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003281/
[This review was collected as part of a promotion.] I love having this ring to monitor my sleep and heart rate! it's small, and doesn't make sleeping uncomfortable like the smart watch. the battery life is long, lasting days before I need to charge it and it looks good on me!
[This review was collected as part of a promotion.] I feel like the pedometer is very accurate as well as the sleep monitor. Great investment for my health!