Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
3
meg
on April 28, 2025
Posted by: strawberrymac
I initially ordered gold, which clashed with actual gold. I then ordered black. After 20 days, the color started coming off in places. I don't work with my hands. The other downside is that the green light of the ring wakes me up at night. Every time I rolled over or moved my hands, the light shone,
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
2
Value
3
Response from Samsung USBy R&R Team, April 29, 2025
Howdy Strawberrymac, Thanks for taking the time out of your day to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship, linked below. Here's a few tips and precautions to ensure your Galaxy Ring works correctly and maintains its appearance. > Clean the ring’s sensor at least once per week to remove foreign materials that may interfere with the sensor’s biometric detection. Wipe the ring with a soft cloth or rinse it using a soap-free detergent. Make sure to dry it thoroughly. > Prevent the ring from being exposed to dust, sweat, ink, oil, and chemical products such as cosmetics, antibacterial sprays, hand cleaners, detergents, and insecticides. The ring’s exterior and interior may become damaged, which may result in poor performance. If the ring is exposed to any of these substances, clean it using a soft, lint-free cloth. > Skin irritation may be caused by soap, detergents, hand sanitizers, or cleaning agents left on the ring. > Never use external heat sources, ultrasonic waves, soap, cleaning agents, abrasive materials, or compressed air to clean the ring. Doing so may damage the ring. > When removing sunblock, lotion, or oil, clean the ring with a soap-free detergent and then rinse and dry it thoroughly. Please feel free to review, "Keep your Galaxy Ring clean" and "How to set up and wear your Galaxy Ring" to learn more about keeping your device in its pristine condition. We understand how important sleep is and how frustrating it can be to not get enough! If the sensor lights are too bright on your Galaxy Ring, you can adjust the brightness or turn it off in the Galaxy Wearable app. > Galaxy Ring settings > Sensor Lights. Feel free to check out the resources below to help resolve what you may be experiencing with your device. If you have any questions for us afterward or if you would like any further assistance, please do not hesitate to reach out to Samsung Support at your leisure. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Keep your Galaxy Ring clean https://www.samsung.com/us/support/answer/ANS10003287/ How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/ Product Manual https://www.samsung.com/us/support/downloads/
Love that I can track all my Samsung Health stats from a ring. Sometimes I just don't want to wear my watch, like when I'm sleeping or working out so it's so nice to have just a ring on your finger that you hardly know is there. For me, it's been a game changer. The battery lasts at least a week so that's a huge bonus not having to charge it daily. It's important to note that it's so important to try on the ring sizers before buying. The do not correspond to regular ring sizes that closely.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, May 8, 2025
Salutations Lynn, Thanks for taking the opportunity to review your Samsung Galaxy Ring. Your feedback allows us to remain committed to constant innovation as we strive to improve the design and functionality of our product line. We're tickled pink to hear how you've made your Galaxy Ring an integral part of your lifestyle. Its health tracking features are unsurpassed! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a dedicated Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Information smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
Great for counting step, awful for sleep tracking and heart rate. The result is an insanely expensive step counter. Sleep data always has an hour two gap with NO DATA at all, and this gap means your sleep times totals are inaccurate, which also affects your sleep and energy scores. Then, the sad yellow bouncy piece of toast appears to shame you for something that the ring and watch failed to do. I'm moving on to another brand of ring and watch. Samsung should be ashamed to even offer these devices at all.
No, I would not recommend this to a friend.
Features
2
Performance
1
Design
4
Value
1
Response from Samsung USBy R&R Team, April 21, 2025
Greetings TheOneWhoKnocks, Thank you for sharing your sentiments with us about your experience using the Samsung Galaxy Ring. Your feedback is invaluable to us as we strive to be innovative while improving the functionality of our product line. Samsung provides a 12-month warranty on our products for manufacturing defects in materials and workmanship. The Galaxy Ring comes with enhanced health tracking features, including heart rate and sleep measurements. When combined with a Galaxy watch, you can track your overall health throughout the day or week from both devices! You can then view your results in the Samsung Health app on your connected phone. Please take a moment to check out the resources provided to help resolve what you may be experiencing with your device. Please do not hesitate to reach out to Samsung Support afterward if you would like any further assistance and/or help with troubleshooting your device. Thank you for being a devoted Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Track your health by combining the Galaxy Ring and Galaxy Watch https://www.samsung.com/us/support/answer/ANS10003609/ Track your sleep with the Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003282/
Good start to track sleep and other work outs, but it doesn't seem to track when your phone is not with you when you walk or run. This would have been useful if it can track your locoation and steps without your phone andnjust syncs when its within range again. Other than that, it just basically duplicates what your watch already does
I would recommend this to a friend!
Features
3
Performance
3
Design
3
Value
2
Response from Samsung USBy R&R Team, April 21, 2025
Hello, Thanks for taking the opportunity to share your experience with using the Samsung Galaxy Ring. We value your feedback as we strive to improve the design and functionality of our products. Samsung provides a 12-month warranty for manufacturing defects in materials and workmanship. The Galaxy Ring needs to be relatively close to your paired smartphone to function properly, especially for Bluetooth connectivity and data syncing. The ring can track data on its own, but it relies on a Bluetooth connection to sync with the Galaxy Wearable app for detailed data and features. If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ Introducing the Samsung Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003278/ Track your health by combining the Galaxy Ring and Galaxy Watch https://www.samsung.com/us/support/answer/ANS10003609/
I am very happy with my ring. It took me a moment to get used to it on my finger, but it is the BEST! I don't have to sleep with the clunky smartwatch on
I would recommend this to a friend!
Response from Samsung USBy R&R Team, April 17, 2025
Hi there Buhney , Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. We're ecstatic to hear that your Galaxy Ring has become a welcomed addition to your lifestyle. We love to hear that! If you would like to share any other feedback with us or if you would like any further assistance, please feel free to contact Samsung Support. Thank you for being a loyal Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/
Great ring. This one was purchased for me because the size 10 didn't fit like my UltraHuman ring did.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Hi there None, Thanks for taking the time to review your Samsung Galaxy Ring. We appreciate your honesty as we strive to provide the best products with superior functionality on the market to our customers. When you purchase directly from Samsung, a sizing kit is sent to you at no cost during the Ring purchase process. Also, please note that only one Sizing Kit per order number will be provided free of charge, no matter how many rings you purchase. Once you receive your sizing kit, try on the rings and find the one that feels like the best fit you! After you find the one you like, be sure to wear it for more than 24 hours, including while sleeping. Wear it properly with the indicator line on the outside of the ring facing the palm of your hand. If for any reason that size feels uncomfortable after wearing it for the extended period of time, try another size. Feel free to check out, "How to find the right size Galaxy Ring" if you have any questions regarding finding your perfect size for the Galaxy Ring. Let us know if you have any questions or if you would like to share any other feedback with us by reaching out to Samsung Support. Thank you for being a loyal Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/ How to find the right size Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003279/ How to set up and wear your Galaxy Ring https://www.samsung.com/us/support/answer/ANS10003280/
It's lightweight and elegant, keeps track of my steps and analyses my sleep. This last function has helped me tremendously in the short period since I've been wearing the ring in understanding my sleep pattern and improving its quality.
I would recommend this to a friend!
Features
5
Performance
5
Value
5
Response from Samsung USBy R&R Team, April 17, 2025
Salutations Vincent, Thanks for taking the time out of your busy schedule to share your thoughts with us about your Samsung Galaxy Ring. We appreciate your candor as we make every effort to improve the design and functionality of our product line. We're delighted to hear that your Galaxy Watch Ultra is providing you with unsurpassed health tracking features and welcomed insights. If you would like to share any other feedback with us or if you would like any further assistance, please let us know by contacting Samsung Support at your earliest convenience. Thank you for being a faithful Samsung customer. - Debra
Samsung Support smsng.us/Samsung-Support Warranty Info smsng.us/Warranty-Info Facebook Messenger smsng.us/Facebook-Messenger X Messages https://smsng.us/X-Messages Samsung Community smsng.us/Samsung-Community Galaxy Ring https://www.samsung.com/us/rings/galaxy-ring/