Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.2
(1,811 Reviews)
Rating breakdown 1,811 reviews
5 Stars
1,157
4 Stars
280
3 Stars
144
2 Stars
86
1 Star
144
74%of customers recommend this product.
(
459 out of
617)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Posted by: Anonymous
from Albuquerque, New Mexico
Verified Purchase:Yes
Really dosent do what i wanted was hoping for steps too
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
3
Value
1
Response from Samsung USBy R&R Team, October 4, 2024
We appreciate your reaching out, Yancy. Our goal is to ensure that each of our customers has the best experience with our products and services. It seems that you contacted us to share your thoughts about the new Galaxy Ring. With the Galaxy Ring, you can go up to seven days between charges, keeping pace with your busy lifestyle. Discover how ready you are to take on the day and gain insight to improve how you feel using your personalized Energy Score with Galaxy AI. The Galaxy Ring automatically recognizes your activities after continuous exercise and starts recording them. It collects activity diagnostics such as steps, exercise time, and total calories burned, all of which can be viewed using the Samsung Health app. To set up auto detect, open the Galaxy Wearable app, tap Health Settings, tap Activities to detect, turn the switch on, and specify the activities that you'd like to auto detect. If you have any further concerns or questions, please feel free to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Jay G
from Santa Cruz CA
Verified Purchase:Yes
The ring works great when I want to were my nice watches. I can also track sleep without wearing my Galaxy watch to bed.
Performance
4
Design
4
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My Relaxing Ring
on October 4, 2024
Posted by: wasimshrs
I am waiting to use it and then give good reviews.
Written by a customer while visiting Samsung US
Customer Rating
2
Battery doesn't last
on October 5, 2024
Posted by: Unhappy3
from Chicago, IL
Battery went from lasting days, to not even a day.
No, I would not recommend this to a friend.
Features
4
Performance
2
Design
3
Value
3
Response from Samsung USBy R&R Team, October 5, 2024
It's great to hear from you, Serg. We always look forward to hearing from our valued customers. We noticed you reached out concerning the Galaxy Ring. The Galaxy Ring is designed to provide convenience and long-lasting battery life. With its seven-day battery charge, you can slip it on and forget about recharging, ensuring that it won't slow you down. Additionally, when combined with a full cradle charge, you can use the Galaxy Ring for up to 14 days without needing to plug into an outlet. Samsung stands behind the quality of the Galaxy Ring and offers a 12-month limited warranty for manufacturer defects. Moreover, we also provide the option to add additional coverage with Samsung Care+ on eligible devices. Samsung Care+ offers extended protection and additional customer support to ensure that you have peace of mind when using your Galaxy Ring. To ensure that your Galaxy Ring continues to perform at its best, it's important to keep it updated with the latest software version. Software updates are essential for maintaining optimal performance, similar to how oil changes and tune-ups keep a car running smoothly. These updates not only enhance the user interface and improve security but also address minor bugs, ensuring a seamless user experience. If this continues to be your experience after doing so, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Serg
Verified Purchase:Yes
Battery life not good at all it i have to charge itevery 2 hours also it keeps disconnecting from my phone very oftenI can't track my health at all.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, October 5, 2024
It's great to hear from you, Serg. We always look forward to hearing from our valued customers. We see that you reached out concerning the Galaxy Ring. With the Galaxy Ring, you can slip it on and forget it with a seven-day charge that won’t slow you down. Combined with a full cradle charge, you can use Galaxy Ring for up to 14 days without plugging into an outlet. Samsung offers a 12-month limited warranty for manufacturer defects. We also provide the option to add additional coverage with Samsung Care+ on eligible devices, which offers extended protection and additional support. Make sure to keep your Ring updated with the latest software version. Software updates are like oil changes and tune-ups for your phone or tablet - they keep things running smoothly. They also help improve the user interface, enhance security, and remove minor bugs. If this persists after doing so, please reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US
Posted by: Stormwiz
from Kansas
Verified Purchase:Yes
Use the sizing guide, even if you think you know your size. I've had mine for a few weeks now and it lives up to the battery life claims. It appears to be accurate dispite the fact that I wear it on my pinky. (I have big hands and they don't make a Size 19 for my pointer finger.) Everything about this product has been great but I have to take it off occasionally because I got the 12 instead of the 13 because I thought I knew and wanted the product NOW!! Take the time, get the sizing kit. Get it right. It will make for a much better experiance.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Posted by: DMGonzales
Verified Purchase:Yes
Not sure what the benefit of this ring is, if I already have the Samsung Galaxy Watch 7 and Ultra.
Written by a customer while visiting Samsung US
Posted by: Asher
from Mesa, AZ
Verified Purchase:Yes
I really wanted to like this ring. The functionality was great, it tracked my sleep, steps, etc flawlessly and the sizing was good. Unfortunately, I have 2 big complaints. The first is that after wearing the ring for only 3 days, the black color on the ring was starting to rub off to reveal a more grey color underneath. The second thing is that while wearing the ring the green lights that do the monitoring are incredibly visible. I found this annoying while I was trying to sleep as they were bright and kept me awake. Because of these 2 reasons, I returned the ring.
No, I would not recommend this to a friend.
Features
4
Performance
5
Design
3
Value
4
Response from Samsung USBy R&R Team, October 7, 2024
Thanks for reaching out to us, Asher. We greatly appreciate your feedback and hope to hear more from you in the future. We see that you reached out to share your thoughts on the Galaxy Ring with us. Crafted from Titanium in your choice of three scratch-resistant finishes, Galaxy Ring combines timeless style with powerful wellness tracking enhanced with Galaxy AI. We're glad to see that the functionality and tracking of this ring met your expectations. We also acknowledge your concerns about the color and ring light while you sleep. If your ring is lighting up while in use, it is usually due to tracking features being enabled. Again, we appreciate you letting us know about your experience and your candidness in doing so. If you have any further concerns or questions, please do not hesitate to reach out to us at Samsung Support. -Kelvin
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Written by a customer while visiting Samsung US