Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Average customer rating
4.1
(2,040 Reviews)
Rating breakdown 2,040 reviews
5 Stars
1,268
4 Stars
298
3 Stars
165
2 Stars
109
1 Star
200
70%of customers recommend this product.
(
464 out of
661)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy Ring Size Before You Buy Size 5 - Titanium Silver - (2024)
Customer Rating
1
Bummer
on August 28, 2026
Posted by: Maggie
from Michigan
I initially LOVED the ring for both the ease of tracking and the long battery life, however the battery life tanked after using for about 10 months. As of today (about 16 months of ownership and usage) the battery goes from 100% to 0% in a matter of hours. I contacted support and they weren't able to help other than suggesting I verify software is up to date. Really disappointed in the quality of this product.
No, I would not recommend this to a friend.
Features
4
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 31, 2026
Greetings Maggie,
Thank you for sharing your candor with us regarding your experience using the Samsung Galaxy Ring. Your sentiments provide valuable insights that will assist us with improving our product line to better align with the needs of our customer base. We understand how frustrated you may be feeling to have a device no longer performing up to expectations. On a single charge, the Galaxy Ring is able to last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have included some helpful resources down below for your review. If you would like further assistance after reviewing those resources, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your candor with us regarding your experience using the Samsung Galaxy Ring. Your sentiments provide valuable insights that will assist us with improving our product line to better align with the needs of our customer base. We understand how frustrated you may be feeling to have a device no longer performing up to expectations. On a single charge, the Galaxy Ring is able to last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. For your convenience, I have included some helpful resources down below for your review. If you would like further assistance after reviewing those resources, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
1
Broken after a year
on August 28, 2026
Posted by: Pf603
from New York, NY
Ring died after a year and a few months. Autoupdating the firmware caused the ring to have a completely broken battery that does not hold a charge for more than 2 hours. Basically useless. I will be trying another smart ring brand.
No, I would not recommend this to a friend.
Features
5
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, August 28, 2026
Hey Pf603,
Thank you for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your candor provides valuable insights that can assist us with improving our product line to better align with your needs. We understand how frustrated you may feel to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thank you for sharing your sentiments with us regarding your experience using the Samsung Galaxy Ring. Your candor provides valuable insights that can assist us with improving our product line to better align with your needs. We understand how frustrated you may feel to have a device that may not be performing up to expectations. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources shared below, please feel free to contact Samsung Support at your earliest convenience. Thank you for being a loyal Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
4
Very good ring
on August 24, 2026
Posted by: Wayne1996
[This review was collected as part of a promotion.] This ring is very nice I have sleep apnea so being able to have this on and let my watch charge over night is a life saver. I never notice that I have it on.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Useless after 1 year.
on August 24, 2026
Posted by: cdwsmom
At first, I loved this ring. After 1 year and 4 months, the battery no longer holds its charge for longer than 24 hours. $400 for something that lasts a year. Very disappointing.
Response from Samsung USBy R&R Team, August 25, 2026
Hey Cdwsmom,
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your candor to help us improve our product line while we continue to innovate. The Galaxy Ring can last up to 7 days on a single charge, depending on its usage. Its battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this pairing helps reduce redundant feature usage. For optimal battery performance, it's recommended to store your Galaxy Ring in its charging case when not in use. If left outside the case, your Galaxy Ring's sensors will remain active, resulting in unnecessary battery consumption. Please keep in mind that battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can also impact how long your battery lasts. Please feel free to reach out to Samsung Support if you would like further assistance after checking out the resources provided below. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Thanks for taking the opportunity to share your feedback with us regarding your experience using the Samsung Galaxy Ring. We value your candor to help us improve our product line while we continue to innovate. The Galaxy Ring can last up to 7 days on a single charge, depending on its usage. Its battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this pairing helps reduce redundant feature usage. For optimal battery performance, it's recommended to store your Galaxy Ring in its charging case when not in use. If left outside the case, your Galaxy Ring's sensors will remain active, resulting in unnecessary battery consumption. Please keep in mind that battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can also impact how long your battery lasts. Please feel free to reach out to Samsung Support if you would like further assistance after checking out the resources provided below. Thank you for being a staunch Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Written by a customer while visiting Samsung US
Customer Rating
3
Works great if it didn't break every year
on August 24, 2026
Posted by: Goal10dr
[This review was collected as part of a promotion.] Ring works great when it doesn't break. On my 3rd ring. Original and 2 replacements. Bought it to track my sleep, which it does well. Just broke a couple times.
Value
3
Response from Samsung USBy R&R Team, August 25, 2026
Good day Goal10dr,
Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we improve our product line to better align with your needs. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty on your eligible devices. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We would love to assist your further with whatever you may be experiencing with your current Galaxy Ring but without having more details available and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support. We're here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Thanks for sharing your feedback with us regarding your experience using the Samsung Galaxy Ring. We appreciate your sentiments as we improve our product line to better align with your needs. As you know, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty on your eligible devices. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We would love to assist your further with whatever you may be experiencing with your current Galaxy Ring but without having more details available and without being able to ask you any follow up questions to probe further, we recommend reaching out to Samsung Support. We're here to assist you in any way that we can! Thank you for being a valued Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
Written by a customer while visiting Samsung US
Customer Rating
5
Easy to Wear, Easier to Use
on August 21, 2026
Posted by: Jamsac
[This review was collected as part of a promotion.] I chose the Galaxy ring for its comfort and style. It is easy to wear and keep track of my heart rate and sleeping metrics when I am charging my watch. So, I like having the redundancy in measuring my metrics. Also, I like how the charging case is portable and aesthetic, with the white led showing charge level.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
IDK...battery sucks!
on August 21, 2026
Posted by: that girl
from California
worked great during the warranty period! main goal is to monitor my sleep metrics BUT right after the 12mth mark, the battery degradation started. it used to last about a week then dropped to 3-4 days. within months it lasted 2 days and by 3mths out of the warranty, it doesn't last more than 3 hours and constantly disconnects from my phone. wasn't previously aware of the battery drain issue and now have a useless, overpriced metal band.
No, I would not recommend this to a friend.
Features
5
Performance
2
Design
4
Value
1
Response from Samsung USBy R&R Team, August 21, 2026
Good day That girl,
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. Your sentiments provide valuable insights that will assist us with improving our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Thank you for sharing your thoughts with us regarding your experience using the Samsung Galaxy Ring. Your sentiments provide valuable insights that will assist us with improving our product line. As you are aware, Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. On a single charge, the Galaxy Ring can last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. If you would like further assistance after reviewing the resources provided below, please feel free to reach out to Samsung Support at your earliest convenience. Thank you for being a devoted Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring keeps disconnecting from phone
https://www.samsung.com/us/support/troubleshoot/TSG10003289/
Written by a customer while visiting Samsung US
Customer Rating
1
No life expectancy
on August 20, 2026
Posted by: ASY2014
My ring, as with other's reviews I've read, lasted about a year. I have Samsung phones and Samsung watches which should've helped save battery life, but after the first year my ring will not charge. The case shows full charge and the ring will show full charge, but I put the ring on and it's dead within minutes. I was thrilled with it when I bought it to track sleep and daily steps...now it and the case are only a paperweight.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, August 21, 2026
Howdy ASY2014,
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to innovate while making improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrating you may feel to have a device that is not performing as expected. On a single charge, the Galaxy Ring is able to last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Thank you for taking the opportunity to share your thoughts with us about your experience using the Samsung Galaxy Ring. We appreciate your feedback as we continue to innovate while making improvements on our product line to align with the needs of our customer base. Samsung provides a 12-month warranty on your device for manufacturing defects in materials and workmanship. We also offer Samsung Care+ which is similar to an extended warranty and an insurance package combined. It can provide protection beyond the standard manufacturer's warranty. It could cover events like accidental damage, mechanical breakdowns, and potentially theft and loss. Samsung Care+ truly offers you the ultimate peace of mind when it comes to protecting your investment. Our partners at UbreakIfix are also available to assist you with any repair needs you may have. We understand how frustrating you may feel to have a device that is not performing as expected. On a single charge, the Galaxy Ring is able to last up to 7 days, depending on usage. Battery life may be extended by up to 30% if worn alongside a Galaxy Watch, as this helps reduce redundant feature usage. For optimal battery performance, it's recommended to store the Ring in its charging case when not in use. If left outside the case, the Ring's sensors will remain active, resulting in unnecessary battery consumption. Battery life for your Galaxy Ring can vary depending on environmental factors like temperature, network environment, and signal strength can all affect battery life. Also, usage patterns: frequent use of features like sleep tracking, work auto detection, and gesture controls can impact how long the battery lasts. Please take a moment to check out the resources shared below to help resolve what you've described to be experiencing. If you would like further assistance afterward, please do not hesitate to reach out to Samsung Support. Thank you for being a cherished Samsung customer.
- Debra
Samsung Support
smsng.us/Samsung-Support
Warranty Information
smsng.us/Warranty-Info
Facebook Messenger
smsng.us/Facebook-Messenger
X Messages
https://smsng.us/X-Messages
Samsung Community
smsng.us/Samsung-Community
Samsung Care Plus
smsng.us/Samsung-Care-Plus
UbreakIfix
https://www.ubreakifix.com/
Galaxy Ring
https://www.samsung.com/us/rings/galaxy-ring/
How to charge the Galaxy Ring
https://www.samsung.com/us/support/answer/ANS10003281/
Galaxy Ring won't charge
https://www.samsung.com/us/support/troubleshoot/TSG10003290/
Written by a customer while visiting Samsung US