Customer reviews from jbl.com
JBL - Reflect Aero TWS - Black
Average customer rating
3.4 out of 5
3.4
(220 Reviews)
Open Ratings Snapshot
Rating breakdown 220 reviews
5 Stars
89
4 Stars
35
3 Stars
23
2 Stars
28
1 Star
45
95%of customers recommend this product. 
(
20 out of 21
)
Best Buy Privacy Policy
Customer Reviews for JBL - Reflect Aero TWS - Black
Customer Rating
5 out of 5
5
Love it
on June 9, 2022
Posted by: Kellyizthebest
from Orient, Ohio
[This review was collected as part of a promotion.] JBL never disappoints.. I love my new Reflect Aero earbuds! The charging case is a perfect size, it’s small and includes a wrist strap perfect for taking with you while working out! It was easy to put in my wrist while taking a walk. The earbuds are so comfortable and secure, included are 2 extra sizes for the in ear comfort. These earbuds never fall out, it’s so nice to never have to worry about them falling out. The waterproof feature is amazing of IP68. I was so happy with the ease of answering calls, playing/pausing music. While taking calls the sound was great and the person on my other end said they heard me perfectly as well. My favorite thing about JBL is sound quality! It is incredible how crystal clear music sounds, instruments and vocals are so clear you feel like the music is being played in the room with you. I listen to a lot of sports radio and like the music it come through loud and clear. Earbuds have long battery life and charge in the case. I love the noise canceling feature, it was great for vacuuming and blocking out the kids noise. I was impressed with my Reflect Aero earbuds, and the mint color I selected is a great color. Highly recommend this product!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
10! Light, smart, great fit, amazing sound! Love!
on June 14, 2022
Posted by: Achambers1978
from Chicago, IL
[This review was collected as part of a promotion.] So I've tried many many headphones and earbuds from JBL and others and though some have come close none have dethroned my favorites which are my JBL Rock true wireless flash earbuds. Until now. Every single aspect on these earbuds is improved:
Noise cancelling- it works and it works well. Doesn't seem to drain the battery like some.
Fit- these are lighter and not as 'big', but they somehow still fill my earholes and create a great fit which leads to...
Sound- Just as good, maybe better even, than my true wireless flash. Those are the best sounding earbuds to me, better than most headphones even.
Design- they are smaller and lighter. The case is smaller and lighter. Case fits in a pocket nicely. Drop and waterproof.
Features and app- Pairing was ridiculously easy. The app just popped up and asked. Built in equalizer, noise cancelling, audio aware sound pass thru. One really nice thing is this: these earbuds know when you remove them from your ears and stop playing and then restart when you reinsert. Very cool!
Overall, I cannot recommend these enough! Loooove them!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
3 out of 5
3
Great sound but…
on June 22, 2024
Posted by: Kesman
Very good sound and noise cancellation, but difficulty keeping them from falling out.
Response from jbl.comBy Customer SupportCustomer SupportJune 22, 2024
Thanks for your feedback. Our JBL Reflect Aero TWS comes with 3 sizes of sealing ear tips and POWERFINS enhancers. To achieve the best seal and secure fit, you must create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear canal, gently twist the earbud to fit it securely into the shape of your ear, and continue twisting the earbud into your ear canal. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Next level ANC
on June 9, 2022
Posted by: Sinuhe_0123
from Texas
[This review was collected as part of a promotion.] I'm very happy with this product and the way it sounds. Right out of the box the sound is a bit flat but once I downloaded the JBL app I was able to customize these ear buds and now the sound is great! The pairing process is simple, open the case and use the Bluetooth setting in your device to pair them. From there open the JBL app and start tuning them. It has a feature that allow you to tune ANC specifically to your ear canal. ANC is really good, my kids were talking next to me and I couldn't hear them. These ear buds also come with Talk Thru, one simple touch on the left ear bud and I was able to hear my kids. The JBL app also lets you chance the EQ setting and in my opinion music sounded a lot better when I changed to the Bass preset. Another thing that is nice is that I was able to customize the fit, this is very important since the ANC requires a good seal to get the best experience. One final thing, I used them with an iPhone and Siri works while wearing them, no issues at all.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good sound quality and comfy
on June 11, 2022
Posted by: Charly13
from El paso , TX
[This review was collected as part of a promotion.] I have been wearing this for a week now, and overall i have feel that this buds are really solid, they have the punchy bass jbl audio signature eq, they are confortable in the ear and they stood in there when i took them for a run, they have also work great while i answer my calls on my phone , no weird sounds or laggy they just work good.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
4 out of 5
4
Good headphones once you get the right fit.
on June 12, 2022
Posted by: migss89
from Chicago, Illinois
[This review was collected as part of a promotion.] After using these headphones I am for the most part satisfied. They sound very good. The sound is kind of neutral out of the box. Download the app and you can customize them to the sound you prefer. The active noise cancellation is very good. Not as good as the Air Pods Pro, but these headphones are much cheaper in price. Battery life is as advertised and the overall quality of the headphones is good. My only complaints with be the fit and volume level. I tried all the different ear tips and the best one for me were the small. I usually use the medium ear tips but for these they were too big. The small ear tips seal the best for me, but I do have to adjust them from time to time when I am working out at the gym. The volume was very low for me when I first use them. I use an iPhone 13 pro and I use the Reduce Loud Sounds setting to protect my ears. I had to disable it so the headphones volume would not be so low.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Great Earbud that stays secure in your Ear!
on June 13, 2022
Posted by: AZJuice
from Surprise,AZ
[This review was collected as part of a promotion.] JBL Reflect Aero - Just another great addition to the JBL Wireless Earbud bud line up! I usually do not like this style of earbud due to having to press the ear tip portion in to my small ear passage ways. The packing comes with various S,M,& L eartips along with ear hooks. I was was able to find a mix of the two that didnt bother me for extended use. The sound quality was excellent and the call quality just as good. The JBL Headphone app quickly found the device and I was easily able to set up the earbud to my listening needs. The app also has a "Check my Best Fit" option but the test failed no matter how i adjusted the ear buds. The app also lets you adjust the gestures to what is more familiar for each ear bud in a very nice GUI. last but not least I like that the case has a paracord style loop attached to it. Make it easy to attach the Earbud case to a carabiner when you are on the go.
I would recommend this to a friend!
Written by a customer while visiting jbl.com
Customer Rating
5 out of 5
5
Best earbuds
on June 15, 2022
Posted by: robd6801
from Atlanta, GA
[This review was collected as part of a promotion.] I have several JBL products and I am always very satisfied. These earbuds feel very good, the material is soft and very comfortable once inside the ears. The sound is just as I expect from JBL products, outstanding!
I would recommend this to a friend!
Written by a customer while visiting jbl.com
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