Customer reviews from jbl.com
JBL - Reflect Aero TWS - Black
Average customer rating
3.4
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
89
4 Stars
35
3 Stars
23
2 Stars
28
1 Star
45
95%of customers recommend this product.
(
20 out of
21)
Customer Reviews for JBL - Reflect Aero TWS - Black
Customer Rating
5
Great Features
on June 27, 2024
Posted by: MomEye
Sound quality is excellent! Great purchase!! Would highly recommend to friends!
Written by a customer while visiting jbl.com
Customer Rating
5
Nice earbuds
on June 28, 2024
Posted by: Louie Phones
Sounds good. Music & phone calls work well. Happy on.my purchase
Written by a customer while visiting jbl.com
Customer Rating
4
Easy to change features
on June 30, 2024
Posted by: Lesj
These do a pretty good job of noise cancelling and the fidelity is good. For the price, these are very decent ear buds and the in-ear fit is better than most. I have other JBL ear buds and these fit my ears better. I seem to have a small head and the lighter weight buds work best and with the smallest silicone adaptors.
Written by a customer while visiting jbl.com
Customer Rating
5
on July 5, 2024
Posted by: Bamftw
Loud enough to hear on my harley at 90 .. the app is kool
Written by a customer while visiting jbl.com
Customer Rating
3
Not all wet
on July 6, 2024
Posted by: MingusMountain
Difficulty getting secure fit with enclosed options of buds and stems. On the other hand, jumped into the pool with them and they still work fine. And very good price point.
Response from jbl.comBy Customer Support, July 8, 2024
Thank you for your feedback. To achieve the best seal and secure fit of our JBL Reflect Aero TWS, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from third-party retailers that will fit your ear. If you need more help, please contact us.
Written by a customer while visiting jbl.com
Customer Rating
5
10/10
on July 7, 2024
Posted by: Pkaud
from Moscow, ID
Have had these for several weeks now - use several hours/day at work outside and absolutely love them! Have not downloaded the app yet but that is supposed to have even more control features which is exciting.
Written by a customer while visiting jbl.com
Customer Rating
5
Great sound
on July 9, 2024
Posted by: JEBo
Great sounding ear buds, and very convenient to have the different size ear tips. So far (only been about a month), so good!
Written by a customer while visiting jbl.com
Customer Rating
4
Works good after removing the extra band
on July 22, 2024
Posted by: Charlotte from Mora
I bought this about a month ago and had to change out the earpiece and band. When I did that, the buds wouldn't charge and I could only get them to play for a small period of time. I removed the extra band around the buds and they are now charging fine and work great. Not sure what that extra band is for, but it was not working for me.
Written by a customer while visiting jbl.com