Customer reviews from jbl.com
JBL - Reflect Aero TWS - Black
Average customer rating
3.4
(220 Reviews)
Rating breakdown 220 reviews
5 Stars
89
4 Stars
35
3 Stars
23
2 Stars
28
1 Star
45
95%of customers recommend this product.
(
20 out of
21)
Customer Reviews for JBL - Reflect Aero TWS - Black
Customer Rating
5
Great sound
on June 23, 2024
Posted by: danaknapp4
Very good wireless headphones for the price. I am testing other brands of wireless headphones and these are certainly in my top 3
Written by a customer while visiting jbl.com
Customer Rating
5
Love these things!
on June 23, 2024
Posted by: Spanish_Fly
Purchased a month ago, these are fantastic for the gym. Noise cancelling works great. Another great JBL/Harman product.
Written by a customer while visiting jbl.com
Customer Rating
1
on June 23, 2024
Posted by: Joe33566
I bought the ear buds opened them up charged them and the left earbud never charged. I followed all directions to clean them and still the left one does not charge or work at all.
Response from jbl.comBy Customer Support, Customer Support, June 24, 2024
Thanks for your feedback. We would like to work with you directly to address your issue with your JBL Reflect Aero TWS, please contact our customer support.
Written by a customer while visiting jbl.com
Customer Rating
5
FANTASTIC BUY
on June 23, 2024
Posted by: Patti R
from Myrtle Beach SC
These are the Absolute Best I have Ever Used !!
Exactly as described, Well,made, excellent pricing, Exceptional Quality and Noise Cancelling !!!
Would definitely purchase again!!
Exactly as described, Well,made, excellent pricing, Exceptional Quality and Noise Cancelling !!!
Would definitely purchase again!!
Written by a customer while visiting jbl.com
Customer Rating
2
Too big
on June 23, 2024
Posted by: Sgkeal
They are too big. They fall out of my ears. I tried to change the size and they still fall out.
The sound is good but sound doesn't work if they fall out.
The sound is good but sound doesn't work if they fall out.
Response from jbl.comBy Customer Support, June 24, 2024
We appreciate your time in providing your feedback. To achieve the best seal and secure fit, you may try the three sizes of ear tips and powerfins enhancers that come with our JBL Reflect Aero TWS to know which best fits your ear. Next, create a tight seal within your ear canal. To do this, angle the ear tip slightly downward to make it easier to insert into your ear, then gently twist the earbud to fit it securely into the shape of your ear. Alternatively, you can try other ear tips from third-party retailers that will fit your ear. If you need more help, please contact us. We're here to help.
Written by a customer while visiting jbl.com
Customer Rating
4
Great Earbuds When on Sale
on June 23, 2024
Posted by: Don90064
Great sound! Good fit! Wish the battery lasted a little longer.
Written by a customer while visiting jbl.com
Customer Rating
5
Thank you
on June 24, 2024
Posted by: JBL Reflect Aero
Item arrived as described and was shipped quickly.
Thank you for your professional attention to my order.
I am enjoying this purchase.
Thank you for your professional attention to my order.
I am enjoying this purchase.
Written by a customer while visiting jbl.com
Customer Rating
5
Wish I had bought these sooner!
on June 24, 2024
Posted by: Con J
I bought these about 3 weeks ago. Very easy to pair and they sound amazing!
Written by a customer while visiting jbl.com