Customer reviews from BISSELL Homecare
BISSELL - Multi-Surface SmartClean Canister Vacuum Cleaner
Average customer rating
4.3
(164 Reviews)
Rating breakdown 164 reviews
5 Stars
100
4 Stars
34
3 Stars
13
2 Stars
10
1 Star
7
81%of customers recommend this product.
(
129 out of
159)
Customer Reviews for BISSELL - Multi-Surface SmartClean Canister Vacuum Cleaner
Posted by: Valerie
from Oregon
Gender:Female
Verified Purchase:Yes
Suction is top-notch!
I love the maneuverability and ease of use of this vacuum. Flawless on all surfaces the auto detect feature is nice when I move from carpet to hard floor, it's very easy to use on stairs.
The attachments are easy to take on & off when needed. So far, my favorite vacuum!
I love the maneuverability and ease of use of this vacuum. Flawless on all surfaces the auto detect feature is nice when I move from carpet to hard floor, it's very easy to use on stairs.
The attachments are easy to take on & off when needed. So far, my favorite vacuum!
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare
Posted by: Lori
from Florida
Gender:Female
Verified Purchase:Yes
Its a powerful vacuum however wont work on popular washable rugs as reducing suction still wont work
No, I would not recommend this to a friend.
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, August 21, 2025
Thanks for your feedback, Lori—we’re glad to hear the vacuum’s power is working well for you! Some washable rugs can be tricky, even with reduced suction. If you haven’t already, try switching to a lower setting and using the hard floor tool if available. For more tips, feel free to reach out at support.bissell.com—we’d love to help you get the best results on all your surfaces.
Written by a customer while visiting BISSELL Homecare
Posted by: KG
Verified Purchase:Yes
Works well but feels clunky and heavy to me. Not as maneuverable as I would like
Response from BISSELL HomecareBy Janelle McFarlane, BISSELL Consumer Care, September 8, 2025
Thanks for your review, KG. We're glad the Pet Hair Eraser® Premium Canister Vacuum works well, but we understand that maneuverability matters. If you'd like tips to make handling easier, our team is happy to help at https://support.bissell.com. We appreciate your feedback!
Written by a customer while visiting BISSELL Homecare
Posted by: Cathy P.
from San Diego, CA
Gender:Female
Verified Purchase:Yes
This is a terrific vacuum cleaner with some odd deficiencies. The pros: great suction (3 speeds); it's built solid; the bagless canister hold a lot of dirt, empties easily, and is easy to pop on and off; bright lights on vacuum head help to see everything; it gets under everything; and, it has a retractable cord. The cons: the two attachments are underwhelming and there's no where on the machine to store them. I would have preferred a longer extendable attachment to reach up high without having to utilize the heavy arm attached to the handle - that's much too heavy of an option for me. Overall, it's a great machine. With some additional attention to the attachments it'll be nearly perfect.
I would recommend this to a friend!
Written by a customer while visiting BISSELL Homecare