Customer reviews from singer.com
Singer - 4411 Heavy Duty Sewing Machine - Gray
Average customer rating
4.1
(261 Reviews)
Rating breakdown 261 reviews
5 Stars
157
4 Stars
47
3 Stars
14
2 Stars
10
1 Star
33
77%of customers recommend this product.
(
41 out of
53)
Customer Reviews for Singer - 4411 Heavy Duty Sewing Machine - Gray
Customer Rating
3
Tension ptoblems
on October 17, 2023
Posted by: Debby C
from Dekalb Junction NY
I have had nothing but problems with the tension since I purchased this machine. I have read that the manual recommends a class 15 bobbin, but yet it comes with a 15j. Maybe that is some of the reason why the tension is off. Which one should I use?
No, I would not recommend this to a friend.
Response from singer.comBy Stacy, October 24, 2023
Thank you for sharing your feedback. We’re sorry this product didn’t meet your expectations. Your feedback has been shared with our product development team who continually looks for ways to improve future designs. Please feel free to reach out at https://www.singer.com/email-us with any further comments, concerns, or suggestions you wish to share.
Written by a customer while visiting singer.com
Posted by: Rvc530
from Newport KY
Verified Purchase:Yes
Bought this over holidays and am loving it. Newbie to sewing. Adding pockets to all my dresses. Just wish I wouldve gotten the Stretch stitch function, but didn't know about it until I started.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: lJB
from Coatesville, PA
Verified Purchase:Yes
It works fine. Not sure what makes it Heavy Duty. Mostly plastic. My older Singer machine is much sturdier.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
4
on August 5, 2025
Posted by: RayLo
Disappointed in quality.
Written by a customer while visiting singer.com
Posted by: M123456
from nyc
Verified Purchase:Yes
i was so excited about my sewing machine and i just couldn't get the tension right on the thread. I watched videos and couldn't figure it out, their support took WEEKS to get back to me and wasn't helpful other than to suggest a return or exchange. I returned it and bought a different sewing machine from a small individually owned shop in my area.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 1, 2026
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Written by a customer while visiting singer.com