Customer reviews from singer.com
Singer - 4411 Heavy Duty Sewing Machine - Gray
Average customer rating
4.1 out of 5
4.1
(265 Reviews)
Open Ratings Snapshot
Rating breakdown 265 reviews
5 Stars
159
4 Stars
48
3 Stars
14
2 Stars
11
1 Star
33
76%of customers recommend this product. 
(
42 out of 55
)
Best Buy Privacy Policy
Customer Reviews for Singer - 4411 Heavy Duty Sewing Machine - Gray
Customer Rating
5 out of 5
5
Solid design and works well
on August 30, 2026
Posted by: Jimjo
Verified Purchase:Yes
This is the second 4411 I’ve bought, this one is for my relative. I’ve owned one for several years - it’s easy to use for the relatively simple projects I take on (eg aprons, duvet covers) and I’ve never had issues with thread snarls I my old Elna constantly did. I’m really happy with it.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Looking forward to using it!
on August 15, 2026
Posted by: Grandma Ei
from Hudson River Valley, New York
Verified Purchase:Yes
I can’t wait to use my machine. Although I bought it sometime ago, the room that I am going to use is a sewing room occurred some damage from a storm. Tree came down through part of the roof, took out a bank of windows and we’re just now having repairs done. When my room is back to normal, I’ll look forward to getting online, reviewing how to use this new machine and I know I’ll be happy with that.
Response from singer.comBy Customer Support, August 19, 2026
Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.
Written by a customer while visiting singer.com
Customer Rating
4 out of 5
4
Works great
on July 1, 2026
Posted by: RS
Verified Purchase:Yes
This machine works great it definitely goes through multiple layers of material and really tough things. The only thing I don't like about it is that there's no line on the foot to line the needle up with to be center. There is a line but because of its design the needle always looks off center. Also, I don't like that I have to take the bobbin cover off completely to get the bobbin in or out
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
2 out of 5
2
Broken
on June 29, 2026
Posted by: JPres
Verified Purchase:Yes
Bobbin was broken when box opened a month later. Now have to take to get it fixed.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, June 30, 2026
We are sad to hear that you didn’t have the best experience with your recent purchase. You deserve better and we'd love the chance to hear how we can improve. Please reach out at your convenience at https://www.singer.com/Contact-Us to help us better serve you in the future.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Great Machine
on April 22, 2026
Posted by: Kathy S.
from Stafford, VA
Verified Purchase:Yes
I am enjoying this machine. It is exactly what I wanted. I would definitely recommend it.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Reliable
on April 13, 2026
Posted by: Angiee
Verified Purchase:Yes
I bought this as a replacement for my old sewing machine and I couldn’t be happier with it. Simple to use and reliable.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Customer Rating
1 out of 5
1
returned it & not worth it
on February 15, 2026
Posted by: M123456
from nyc
Verified Purchase:Yes
i was so excited about my sewing machine and i just couldn't get the tension right on the thread. I watched videos and couldn't figure it out, their support took WEEKS to get back to me and wasn't helpful other than to suggest a return or exchange. I returned it and bought a different sewing machine from a small individually owned shop in my area.
No, I would not recommend this to a friend.
Response from singer.comBy Customer Support, May 1, 2026
Thank you for bringing this to our attention. We’re sorry you had a bad experience. We’ll strive to do better.
Written by a customer while visiting singer.com
Customer Rating
5 out of 5
5
Love my Singer
on February 13, 2026
Posted by: Number.Uno
from Ohio
Verified Purchase:Yes
Easy to set up,and easy to use.
Just what I needed.
Written by a customer while visiting singer.com
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