Customer reviews from singer.com
Singer - 4411 Heavy Duty Sewing Machine - Gray
Average customer rating
4.1
(254 Reviews)
Rating breakdown 254 reviews
5 Stars
152
4 Stars
47
3 Stars
14
2 Stars
10
1 Star
31
79%of customers recommend this product.
(
38 out of
48)
Customer Reviews for Singer - 4411 Heavy Duty Sewing Machine - Gray
Customer Rating
5
Stop Hating on Singer Heavy Duty
on September 26, 2025
Posted by: Campi_96
from Ohio
Okay I know everyone hates on Singer and specifically Heavy Duty models, but I absolutely love my 4411. I've had it for almost 2 years, with only a small amount of issues. Of those issues, it was usually user error or I was able to make adjustments with out taking it in. There's a certain amount of responsiblity when it comes to owning a sewing machine and a huge part of that is taking the time to know your machine inside and out. Treat her nicely and respectfully and she'll reward you! I think many people don't take the time to troubleshoot and clean it before assuming it's broken. I had to learn this with my old White sewing machine and by comparision the 4411 sews like a dream. I'm only considering upgrading because I want a one step button hole, a tie off option, and a thread cutter.
I would recommend this to a friend!
Written by a customer while visiting singer.com
Posted by: Anonymous
from Los Angeles, CA
Verified Purchase:Yes
Since receiving this machine in late July, I have determined that it arrived with a faulty factory tension setting. Even at the highest tension setting (9), my straight stitch is less than ideal, with visible top thread loops on the underside of my fabric. I consider myself an intermediate seamstress and have been sewing on various machines for 10 years now. I have reached out to Singer and will update this review once I have heard from them. But at the moment, I have a machine that is sitting on my table and unusable. Disappointed.
No, I would not recommend this to a friend.
Response from singer.comBy Devon, Customer Care, August 11, 2020
We set a high standard for ourselves, and we’re so sorry to hear this item did not meet your expectations. Thank you for taking the time to post this review.
Written by a customer while visiting singer.com
Posted by: Ms T
from Chicago
Verified Purchase:Yes
This machine sucks. I am fighting to glide the fabric through and the motor sounds like it is dying. Trying to return it but Singer has not replied to my email for a return label. After the disappointment with my last Singer machine, I may have to move on to another brand.
Written by a customer while visiting singer.com
Customer Rating
5
I love it
on June 4, 2015
Posted by: Linda
from unknown
Verified Purchase:No
I previously owned a Husqvarna with all the bells and whistles you could buy for it for about 10 years. It was so heavy to put up on my table you needed help and it was so complicated that almost every time I used it I had to get the manual out. The manual itself was horrible. I love this little machine. There are so many little genius things right on the machine itself like threading directions, bobbin thread direction and winding, etc. It's user friendly and I can lift it with one hand. When I think what I spent on my previous machine and what I spent on this one, I have learned a valuable lesson. This one is a little power house and I've owned it for almost a year and love it more each time I use it.
Written by a customer while visiting singer.com
Posted by: Sue K.
from Orlando, Florida
Verified Purchase:Yes
Frankly I was never going to buy another Singer based on past experiences years ago but needed an inexpensive heavy duty machine to sew heavy quilting pieces. So far so good until the other day. The bobbin thread was not feeding properly and tangling. I changed the needle and the presser foot from a walking foot to a regular foot. Then it went crazy on me with the needle going up and down when the presser foot was still in an up position. I had to switch machine off to make it stop. But today it is working perfectly so am puzzled by that occurrence. Naturally I hope it will not happen again.
Written by a customer while visiting singer.com
Posted by: Ms G
from Atlanta, GA
Verified Purchase:Yes
It has been difficult for me to use the machine because the auto threader was not attached. I have tried reaching the company but no one answers my emails and no one answers the phone. I am disappointed with the machine and the service.
Written by a customer while visiting singer.com
Posted by: Cattyblue5
from Oregon
Verified Purchase:Yes
I purchased this product so that I could make masks for my family and work during the pandemic. I did a lot of research before I chose this machine and so far it has been working like a dream. The other reviews and comments were correct this machine is very easy to use for a beginner and I am excited to use it for other things in the future. I'm already thinking about how to make costumes for Halloween and curtains for my daughter's room.
Written by a customer while visiting singer.com
Customer Rating
2
Not Up To Task
on April 13, 2011
Posted by: Suzanne
from unknown
Verified Purchase:No
This machine may be okay for the occassional home sewer, but the machine I purchased has not proven to be useful for every day sewing for repair of technical outerwear. The gear I repair ranges from light weight nylon to canvas weight and I've gone through more needles in three months with this machine than I do in a year on my older machine. The bobbin tension is extremely difficult to regulate and very frustrating. The slightest pull on material while sewing makes the needle go off mark and my needle plate cover is damaged beyond use. Not for professional use in my opinion.
Written by a customer while visiting singer.com