Customer reviews from Zwilling.com
ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Average customer rating
4.8
(896 Reviews)
Rating breakdown 896 reviews
5 Stars
786
4 Stars
96
3 Stars
5
2 Stars
2
1 Star
7
99%of customers recommend this product.
(
682 out of
692)
Customer Reviews for ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Customer Rating
3
on May 15, 2025
Posted by: Tsi lrfv
Bottom is too small. Not too good to use. at the all be OK
Response from Zwilling.comBy Consumer Relations, May 16, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Dragon 12” Carbon Steel Wok didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
If you have any questions, please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html
Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Impressive Wok
on May 15, 2025
Posted by: pwoking
Very good finishing and quality. I have not used it yet but so far it looks great and arrived in sustainable packaging for the most part. Cannot wait to use it!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Disappointed – Pan Developed Holes Within 3 months
on May 13, 2025
Posted by: jin1881
I bought this pan about half a year ago, trusting the Zwilling brand for its reputation in quality cookware. Unfortunately, my experience has been very disappointing. The bottom surface of the pan has developed multiple large holes within 3 months, which not only affects performance but also raises serious safety concerns.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 15, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Dragon Carbon Steel Wok didn’t meet your expectations.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Just seasoned and ready to use!
on May 9, 2025
Posted by: ChristinaPoll
Frequency of use:Monthly
We have been wanting this wok for so long! We were finally gifted it for our wedding. I’ve just seasoned it and am so excited to use it!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Light and good looking
on May 7, 2025
Posted by: Foluke6
Beautiful. Not too heavy. Great experience making my stir fried rice with this.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
on May 7, 2025
Posted by: Jack2joy
Heating up quick.easy to clean.nice looking , handle is nice .
Written by a customer while visiting Zwilling.com
Customer Rating
5
on May 7, 2025
Posted by: Jammyy
Excited to use this! Perfect size. A little heavy but it will suffice.
Written by a customer while visiting Zwilling.com
Customer Rating
4
on May 5, 2025
Posted by: Jay90
Frequency of use:Daily
Overall satisfied but there are burn marks inside and outside after a few uses.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com