Customer reviews from Zwilling.com
ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Average customer rating
4.8
(646 Reviews)
Rating breakdown 646 reviews
5 Stars
560
4 Stars
77
3 Stars
2
2 Stars
2
1 Star
5
99%of customers recommend this product.
(
483 out of
490)
Customer Reviews for ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Customer Rating
5
Beautiful Wok
on September 4, 2022
Posted by: Anonymous
[This review was collected as part of a promotion.] The wok is so beautiful. I love the wood accents with the silver finishing. When I'm holding this wok is feels very premium. The wok size is good if you're making around 4 servings of food, it is a bit on the smaller side if making 8+ servings, which I often do. The walls are nice and high though so you'd be surprised at how much this wok can hold. The seasoning process was very simple and came with instructions on how to do it. Shipping was quick and I was able to get the wok pretty quickly.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Good wok until two holes appear.
on November 22, 2024
Posted by: Charles007
Frequency of use:Daily
I have this wok for 6 months now, everything is good. It can be nonstick if you season it properly. But everything changes until two holes appeared a week an ago, and they are getting deeper and deeper. I think they should be the flaw from the metal. Really not happy about it.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, November 25, 2024
Thank you for your review and for your feedback. We apologize for your experience as this is not common. Please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they would be happy to assist you.
Written by a customer while visiting Zwilling.com
Customer Rating
4
Quality Wok
on July 20, 2022
Posted by: jimp1
[This review was collected as part of a promotion.] works well on induction range...make sure you follow the seasoning instructions provided!
Looking forward to long use...wooden handle is a nice touch.
Looking forward to long use...wooden handle is a nice touch.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Authentic wok with supreme quality
on July 17, 2022
Posted by: louie Z
[This review was collected as part of a promotion.] I'm Asian and I've been using wok for over 10 years, and this is my favorite so far. Truly, It's not heavy and thick enough to work as the one-for-all solution, but it provides great mobility and elegant looks. I can easily flip food with one hand, and it can transfer heat so fast that saves time. Great job.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Nice Wok
on February 2, 2023
Posted by: Rob Moats
[This review was collected as part of a promotion.] I work for a Chinese restaurant and wanted a non-commercial wok for home..
This one checks all the boxes of what you should be looking for. Quality carbon steel, flat bottom for the stove top. Heats quickly, big enough to handle home cooking without being too large.. Just make sure to follow the included instructions for seasoning, cleaning, and keeping the wok properly maintained.
This one checks all the boxes of what you should be looking for. Quality carbon steel, flat bottom for the stove top. Heats quickly, big enough to handle home cooking without being too large.. Just make sure to follow the included instructions for seasoning, cleaning, and keeping the wok properly maintained.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Disappointed – Pan Developed Holes Within 3 months
on May 13, 2025
Posted by: jin1881
I bought this pan about half a year ago, trusting the Zwilling brand for its reputation in quality cookware. Unfortunately, my experience has been very disappointing. The bottom surface of the pan has developed multiple large holes within 3 months, which not only affects performance but also raises serious safety concerns.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 15, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Dragon Carbon Steel Wok didn’t meet your expectations.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Perfect wok
on January 31, 2026
Posted by: Rach35
Frequency of use:Daily
Perfect size and very well fitted lid and the wood handle is a great touch very deluxe. Had some difficulty seasoning at first I guess it came some what pre-seasoned so it got sticky the first round but is wonderful now.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Classy and Efficient
on July 9, 2022
Posted by: Jim58
[This review was collected as part of a promotion.] This wok could hang in any kitchen due to its classic beauty. The wok heats evenly and makes the cooking process simple!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com