Customer reviews from Zwilling.com
ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Average customer rating
4.8
(537 Reviews)
Rating breakdown 537 reviews
5 Stars
462
4 Stars
68
3 Stars
2
2 Stars
1
1 Star
4
99%of customers recommend this product.
(
409 out of
415)
Customer Reviews for ZWILLING - Dragon 12-inch Carbon Steel Wok with Lid - Black
Customer Rating
1
Disappointed – Pan Developed Holes Within 3 months
on May 13, 2025
Posted by: jin1881
I bought this pan about half a year ago, trusting the Zwilling brand for its reputation in quality cookware. Unfortunately, my experience has been very disappointing. The bottom surface of the pan has developed multiple large holes within 3 months, which not only affects performance but also raises serious safety concerns.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, May 15, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Dragon Carbon Steel Wok didn’t meet your expectations.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Your satisfaction is our highest priority, and we stand behind the quality of our products.
We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team.
Rest assured, we’ll be reaching out to provide a positive solution.
Written by a customer while visiting Zwilling.com
Customer Rating
5
grazie mille
on July 18, 2025
Posted by: Great pot
Wok cooked the food evenly and heated up perfectly!!
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Very good for traditional Chinese cooking
on November 28, 2022
Posted by: CsinPi
Always a fan of the Zwilling brand, and this wok doesn’t disappoint. Probably the best Chinese wok out there on the market.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
the surface has come off
on July 9, 2024
Posted by: Neverbuy
After using this wok for only a month, I found several spots on the inside bottom where the surface has come off. Is this a steel wok?
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, July 10, 2024
Thank you for your review and for your feedback. We are sorry to hear about your experience. Our Dragon Wok is made from high quality carbon steel 99% pure iron construction and is loved by many worldwide. Our consumer relations team will assist you by contacting you directly.
Written by a customer while visiting Zwilling.com
Customer Rating
5
Good wok
on February 11, 2023
Posted by: happycook123
Frequency of use:Daily
I am very satisfied that this wok is lighter and easier to stir fry than a stainless steel wok. The whole pan looks dark green, and you must use hot pan and cold oil to prevent it from sticking. Incorrect use will make you feel that frying eggs is very difficult.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
Very well made
on September 14, 2023
Posted by: SamGi
The Wok is very well made, good quality and looks very nice. I already seasoned it, it heated up evenly and will let it sit overnight, according to the instructions. I will be using it for the first time tomorrow
Written by a customer while visiting Zwilling.com
Customer Rating
5
It’s a good wok
on July 8, 2022
Posted by: conure5
[This review was collected as part of a promotion.] Looks real nice and works well. Heavy but it’s a wok.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
5
1
on June 9, 2023
Posted by: A1231
Frequency of use:Daily
Just got it, looks good
Written by a customer while visiting Zwilling.com