Thank you for your review and for your feedback. We are sorry to hear about your experience. We appreciate all reviews, and we will certainly forward your feedback to the appropriate brand management team. While we know that not every style will work for every person, which is why we have so many styles and series of Tongs to choose from, if you wish, please check out our Zwilling Pro Tools and if you have any questions, please email our consumer relations team directly at hello@zwillingus.com with your name and contact information, they will be able to assist you. Happy Cooking!