Customer reviews from Zwilling.com
Staub - Silicone Cooking Utensil, Tongs - Matte Black
Average customer rating
4.3
(19 Reviews)
Rating breakdown 19 reviews
5 Stars
14
4 Stars
1
3 Stars
2
2 Stars
0
1 Star
2
81%of customers recommend this product.
(
13 out of
16)
Customer Reviews for Staub - Silicone Cooking Utensil, Tongs - Matte Black
Customer Rating
5
Good tongs
on May 2, 2024
Posted by: Wildtonguser
[This review was collected as part of a promotion.] Good tongs. They do be picking up the potatoes I was cooking
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: A Fig
Verified Purchase:Yes
Not what I expected. very hard and heavy to maneuver.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, February 18, 2026
Thank you for your feedback, and we’re sorry to hear the Staub 12.25-inch Silicone Tongs did not meet your expectations. Staub tools are designed with durability and stability in mind, which can make them feel heavier or firmer than some alternatives, but we understand that comfort and ease of use are important. We appreciate you sharing your experience, and if you have any further questions or concerns, please feel free to reach out to us at hello@zwillingus.com. Any member from our team will be happy to help!
Written by a customer while visiting Zwilling.com
Posted by: Wise Cook
Verified Purchase:Yes
Great quality. Can't open the tongs much wider than set opening. Difficult to grasp food.
No, I would not recommend this to a friend.
Response from Zwilling.comBy Customer Care, April 6, 2026
Thank you for sharing your feedback with us. We’re glad to hear you appreciate the quality of the product, but we sincerely regret that the tongs did not meet your expectations in terms of functionality.
Your comments are very valuable to us, and we will share them with our product team to help improve future designs.
Your comments are very valuable to us, and we will share them with our product team to help improve future designs.
Written by a customer while visiting Zwilling.com