Customer reviews from Zwilling.com
ZWILLING - Madura Plus Forged 11-inch Nonstick Fry Pan - Matte Black
Average customer rating
4.7
(160 Reviews)
Rating breakdown 160 reviews
5 Stars
127
4 Stars
24
3 Stars
4
2 Stars
3
1 Star
2
96%of customers recommend this product.
(
143 out of
149)
Customer Reviews for ZWILLING - Madura Plus Forged 11-inch Nonstick Fry Pan - Matte Black
Customer Rating
5
Good egg pan
on July 20, 2024
Posted by: AACG414
Using this pan primarily for eggs, sticking with ceramic for the rest of my cooking to avoid forever chemicals. So far so good! I use only silicone utensils so I can’t attest to if it scratches or not.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: PatMinDC
Verified Purchase:Yes
Great Pan. This is my 3rd one. I love it. Easy to use. easy to clean. Only issue is that the coating doesn’t last as long as I’d like It scratches in a year
Written by a customer while visiting Zwilling.com
Posted by: Kristipullll
Frequency of use:Daily
Verified Purchase:Yes
Nice sturdy and easy to clean. Bought the 11 inch as well
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
2
Durability Issues
on January 25, 2025
Posted by: Jorge22
I really like these frying pans when they’re new, but, unfortunately, they simply are not durable. I’ve had two of them, they both started to “shed” their Nonstick coating after about 1 year. I am very cautious with all non-stick cookware…make sure to never use metal utensils, avoid really high heat, and always wash by hand. Nonetheless. in time, the non-stick coating bubbles and peels away, starting in the center first and expanding out. I won’t buy these again.
Response from Zwilling.comBy Consumer Relations, January 27, 2025
Thank you for sharing your experience with us. We’re sorry to hear that the durability of the Zwilling Madura Plus Forged Nonstick Fry Pans did not meet your expectations. We appreciate your care in following the recommended usage guidelines, and it’s concerning to hear that the nonstick coating began to deteriorate after a year. Please know that we take product quality seriously, and your feedback will be passed along to our quality assurance team. If you’d like assistance with your pans or further guidance on care, please don’t hesitate to reach out to our Customer Service Team. We hope to restore your confidence in our products. Please feel free to contact our Consumer Support Center. Here is our link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: K F W
Verified Purchase:Yes
I have been looking for a quality non-stick frying pan for a few years before I decided to buy this one. After owning other Zwilling products, I knew the quality would be great and it did not disappoint! I use it out 2-3 days a week. It's handle it durable and easy to handle. The even heat distribution is very good. The cleaning and ease of the non-stick coating makes it very easy. I would recommend this product for a replacement of new pan.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Posted by: Geiff
Verified Purchase:Yes
Overall, a great pan for the money. The non stick surface is excellent for cooking, and lasted about 2 years until it began to degrade in a few small spots. This could have been due to cooking oil at high temps, which we probably shouldn't have done with this pan. I purchased a second pan because it performs well, is lightweight, and is relatively inexpensive.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com
Customer Rating
1
Peeling all over
on April 5, 2025
Posted by: Anonymous
Frequency of use:Daily
Not only did the pan arrive dented the coating is peeling off. It started to bubble up and is now peeling everywhere I only use soft utensils.... dissapointment
No, I would not recommend this to a friend.
Response from Zwilling.comBy Consumer Relations, April 9, 2025
Thank you for sharing your feedback with us. We're sorry to hear that the Zwilling Madura Plus 11” Non-stick, Fry Pan didn’t meet your expectations. Your satisfaction is our highest priority, and we stand behind the quality of our products.
Please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Please do not hesitate to reach out to our Support Service Center. Here is our website link: https://www.zwilling.com/us/magazine/support-center.html Our dedicated consumer service representatives are available to assist you in any way possible.
Written by a customer while visiting Zwilling.com
Posted by: Steven ski
Verified Purchase:Yes
Very nice pan. Haven't had any trouble with anything sticking to it.
I would recommend this to a friend!
Written by a customer while visiting Zwilling.com